Giving feedback

You'll need four key elements.

Why failing to give feedback does long-term damage.

The defensive brain is not the listening-and-learning brain.

...

Yes. There are good reasons to differentiate between how you treat people. If you do it right, you’ll see the results in improved organizational performance. by Lauren Keller Johnson

by Paul Michelman

In late March, Starbucks launched a new web site to engage its customer community in helping to chart the company's future course. Called My Starbucks...

Just because they think they’re great doesn’t mean they’re not.

Five strategies to help in-demand mentors manage their time and energy.

Your top talent will thank you.

Have you ever wondered whether your work efforts were really creating value? From what I’ve seen in organizations, a lot of people have that experience. The problem is that many times they don’t do anything about it. Not long ago I spoke at a company meeting about the challenges of complexity in organizations. At one […]

Take swift action.

It's performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking...

How Campbell Soup changed its approach.

Three research-backed benefits.

The best-performing teams have a culture of candor-people feel comfortable asking questions, giving honest feedback, and acknowledging problems. These...

And how leaders can avoid them.

Listen carefully and partner with employees to achieve results.

Listening isn’t a solo act; it’s a collaborative one.

Seek productive, honest feedback to strengthen your leadership skills.

Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented...

The main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there...

Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers...

Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your...

Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological conditions at work can feel...

This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating...

How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving...

Is your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from...

Help your employees meet their goals and fulfill their potential by providing them with regular feedback. The prospect of sharing potentially negative...

Master the art of effective delegation. You know you need to delegate some of your work so that you have time to focus on the things that require your...

Master the art of delivering feedback. Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate...

Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging...

Build a mentally healthy workplace. Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological...

Giving feedback is an essential part of a manager's job. It can also be incredibly nerve-wracking. How can you identify opportunities for feedback? How...

If you're an executive, manager, or team leader, one of your toughest responsibilities is managing your people's performance. How do you appraise just...

This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,...

This chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often...

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You'll need four key elements.

Why failing to give feedback does long-term damage.

The defensive brain is not the listening-and-learning brain.

...

Your team's culture, like the infrastructure of a society, makes productive work possible. If you get the culture wrong, nothing your team undertakes...

Yes. There are good reasons to differentiate between how you treat people. If you do it right, you’ll see the results in improved organizational performance. by Lauren Keller Johnson

by Paul Michelman

Need to give constructive feedback to a manager, but don't know where to start? Follow these simple tips.

In late March, Starbucks launched a new web site to engage its customer community in helping to chart the company's future course. Called My Starbucks...

Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented...