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Building a Feedback-Rich Culture
Communication Digital ArticleYou'll need four key elements. -
How to Reverse a Mistake in the Middle of It
Managing yourself Digital ArticleI was moving as fast as I could and not getting anywhere, a feeling I’m well acquainted with. This time, though, it was deliberate: I was on a stationary Spin bicycle. When the towel draped over my handlebars fell to the ground, I tried to stop pedaling and get off. Tried being the operative word. […] -
"Serious" Leaders Need Self-Care, Too
Leadership & Managing People Digital ArticleIt's not just a bunch of hippy-dippy nonsense. -
Time Management Won't Save You
Leadership & Managing People Digital ArticleFocus on the root causes of why you're so busy - not trying to schedule your way out of it. -
Quash Your Bad Habits by Knowing What Triggers Them
Managing yourself Digital ArticleSometimes we just need to pause. -
New Perspective Through Reflection
One clarifying comment in a coaching conversation can help shift a person's perspective. -
I Was a Manager in an Ageist Workplace
Leadership & Managing People Big IdeaAgeism is alive and well in the workplace. In fact, studies show almost 65% of workers say they have experienced age-based discrimination. But even though... -
Power Failure in Management Circuits
Business communication Magazine ArticleThe position, not the person, often determines whether a manager has power. -
Transforming a Hostile Encounter
Communication VideoA confident approach is a useful strategy when dealing with difficult people. -
How Toxic Colleagues Corrode Performance
Organizational Development Magazine ArticleUncivil behavior at work damages productivity far more than most managers would imagine. -
Patience in Japan
Crisis management Digital ArticleThe culture of Japan tends to be outer-directed. Thus, taking care of other people becomes much more central to its value system. This is one reason why Japanese companies tend to look out for the welfare of their employees in such an effective fashion. The impact of this at the national level can be seen […] -
Managing Two People Who Hate Each Other
Leadership & Managing People Digital ArticleHow to minimize the drama and keep your team on track. -
5 Tactics to Combat a Culture of False Urgency at Work
Leadership & Managing People Digital ArticleDo you and your team feel chronically overwhelmed and reactive? -
Afraid to Damage the Relationship
Why failing to give feedback does long-term damage. -
When Your Colleague Is a Saboteur
Collaboration and teams Magazine Article“Where on earth is it?” Mark Landstad wondered aloud. He scanned the sea of files in his predecessor’s master folder on the company network one more time. “I know it must be here somewhere!” Walking to the window, Mark gritted his teeth and scratched his face, which felt itchy and hot. He surveyed the crepuscular […] -
Four Tools For Defeating Denial
Leadership Digital ArticleDenial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […] -
How to Manage the Emotional Roller Coaster of a Job Search
Managing yourself Digital ArticleFive strategies for weathering the ups and downs. -
Managing Idiosyncratic Talent
People with certain cognitive conditions may not do well in job interviews-but they may have exactly the talents you need for an open position in your... -
Managers Can Drive Their Subordinates Mad
Managing people Magazine ArticleWe are all familiar with and horrified by the stories that came out of Guyana about the Reverend Jim Jones and the mass suicide that occurred at Jonestown. After the dust had settled, everyone wanted to know how so many people could have believed in one person so completely that they would commit suicide to […] -
Manage Your Emotional Culture
Leadership and managing people Magazine ArticleMost leaders focus on how employees think and behave—but feelings matter just as much.
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Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Brand Storytelling
Sales & Marketing Case Study8.95View Details Marketers have long appreciated the value and power of storytelling. Stories fill brands with resonant and relevant meaning and empower brands to serve... -
How IKEA's Strategy Was Formed
Strategy & Execution Case Study11.95View Details This case describes how IKEA's distinctive strategy was formed over a period of about 30 years (late 1940s to late 1970s). It describes how the various... -
Erik Peterson at Biometra (C)
Organizational Development Case Study5.00View Details Describes the outcome of Erik Peterson's meetings over the course of two days with a number of senior executives from the parent company. Students should... -
Introducing iSnack 2.0: The New Vegemite
Sales & Marketing Case Study11.95View Details Vegemite is an iconic Australian breakfast spread and is often seen as a quintessential Australian product. This case focuses on Kraft's decision to revitalize... -
Uncharted Waters at Ventoso Ship Supply: A Sensory Marketing Dilemma (A)
Sales & Marketing Case Study11.95View Details This is a three-part, disguised case series. In June 2009, Diana Zanzi was hired by Ventoso Ship Supply, an Italian sailboat manufacturer, to help... -
Out of Hand Theater: Monetizing Creativity
Management Case Study11.95View Details Ariel Fristoe co-founded the Out of Hand Theater ensemble (OOH) in Atlanta in 2001. OOH began as a traditional theater nonprofit, which Ariel and her... -
David Alpert (B)
Leadership & Managing People Case Study5.00View Details Personal history of David Alpert, with emphasis on psychoanalytic developmental issues. -
Take Charge of Your Productivity
Long hours don't make you more productive-being intentional with your time does. Discover strategies to keep your work on track and help you maintain... -
Samia Mazari: Building a Personal Brand
Strategy & Execution Case Study11.95View Details Samia Mazari, CEO of automotive supplier Frings Auto Parts, is about to leave her post in order to join a larger automotive group. In her 6 years has... -
Overcoming Ageism: Women at Work Discussion Group Toolkit
Management BookThe HBR Women at Work series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
General Electric: Jack Welch's Second Wave (A)
Leadership & Managing People Case Study11.95View Details By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade.... -
Thomas Green: Power, Office Politics and a Career in Crisis
Organizational Development Case Study8.95View Details The case describes the dilemma of a marketing manager, Thomas Green, who, after being rapidly promoted, is harshly criticized by his boss, Frank Davis.... -
Engage a Remote Audience
Communication ToolGiving a remote presentation? You'll need to work harder to capture and keep your audience's attention. Explore five tactics that will hook and captivate... -
SoulCycle: The Road Ahead
Strategy & Execution Case Study11.95View Details Julie Rice and Elizabeth Cutler founded SoulCycle, an indoor cycling studio chain, in 2006 as more than a health club; they wanted it to become a lifestyle... -
HBO Boxing: Should Julio Cesar Chavez Jr. Fight on Cable or Pay-Per-View?
Leadership & Managing People Case Study11.95View Details Professional boxing was once a mainstream sport, whose stars were widely known to the general public. Major fights were broadcast on network television.... -
Build Trust Among Collaborators
Global Business Tool99.00View Details When teammates lack trust, collaboration suffers. Learn three critical strategies for cultivating trust among global team members. -
Harvard ManageMentor v11: Ethics at Work Module
99.00View Details Introduces a three-part framework for identifying and executing sound choices based on ethical standards. Demonstrates how building a culture of integrity... -
Nokia: The Inside Story of the Rise and Fall of a Technology Giant
Leadership & Managing People Case Study11.95View Details The case examines the downward spiral of Nokia, the mobile technology giant that once conquered the world, seen from the perspective of 'insiders' - based... -
Mary Kay Cosmetics, Inc.: Marketing Communications
Sales & Marketing Case Study11.95View Details Marketing executives at the company are considering the merits of a variety of communications programs designed to increase the effectiveness of the company's...
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Building a Feedback-Rich Culture
Communication Digital ArticleYou'll need four key elements. -
Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Brand Storytelling
Sales & Marketing Case Study8.95View Details Marketers have long appreciated the value and power of storytelling. Stories fill brands with resonant and relevant meaning and empower brands to serve... -
How to Reverse a Mistake in the Middle of It
Managing yourself Digital ArticleI was moving as fast as I could and not getting anywhere, a feeling I’m well acquainted with. This time, though, it was deliberate: I was on a stationary Spin bicycle. When the towel draped over my handlebars fell to the ground, I tried to stop pedaling and get off. Tried being the operative word. […] -
Regrets Are Inevitable. Start Learning From Them.
20.18View Details How looking at past mistakes with a different mindset can help us make better decisions. -
"Serious" Leaders Need Self-Care, Too
Leadership & Managing People Digital ArticleIt's not just a bunch of hippy-dippy nonsense. -
Use Gratitude to Counter Stress and Uncertainty
Leadership & Managing People AdviceResearch shows a positive emotion can help balance out negative thoughts. -
Time Management Won't Save You
Leadership & Managing People Digital ArticleFocus on the root causes of why you're so busy - not trying to schedule your way out of it. -
Quash Your Bad Habits by Knowing What Triggers Them
Managing yourself Digital ArticleSometimes we just need to pause. -
New Perspective Through Reflection
One clarifying comment in a coaching conversation can help shift a person's perspective.