Receiving feedback

Not every opinion is useful.

It can be hard to draw out the truth.

Daniel Goleman, author of "The Focused Leader," explains why leaders need to cultivate a triad of awareness--an inward focus, a focus on others, and an...

How to deal with it

Listen carefully and partner with employees to achieve results.

This short animation explains how intense stress derails rational thinking.

Seek productive, honest feedback to strengthen your leadership skills.

Asking people how they arrived at their point of view can open doors to understanding.

You're going to have to ask for it.

360-degree reviews aren't enough.

First, figure out why.

Give feedback frequently and in a spirit of teaching and sharing guidance. You'll develop a partnership with your employees that will benefit you and...

It's one risk of conflating your role with your self-worth.

Mike's just given a great presentation. So he's shocked-and gets defensive-when his boss criticizes some aspects of it. A professional coach offers tips...

Sheila Heen, coauthor of "Thanks for the Feedback," explains why feedback is so hard to receive and how to pull value from criticism.

Feedback is crucial--but almost everyone, from new hires to C-suite executives, struggles with receiving it. The authors, who have spent 20 years working...

The ongoing problems in business leadership over the past five years have underscored the need for a new kind of leader in the 21st century: the authentic...

A new study looked at what happens when auto owners get ratings on their driving immediately from an app. The surprising finding? Their driving usually...

Everyone knows that success at work depends on being--and being seen as--both competent and likable. You need people to notice your growth and accomplishments...

To stay current, admit what you don’t know.