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Building a Feedback-Rich Culture
Communication Digital ArticleYou'll need four key elements. -
Afraid to Damage the Relationship
Why failing to give feedback does long-term damage. -
When You Criticize Someone, You Make It Harder for that Person to Change
Communication Digital ArticleThe defensive brain is not the listening-and-learning brain. -
Marketing in an Unpredictable World
Sales & Marketing Magazine Article... -
When It's OK to Ignore Feedback
Leadership & Managing People Digital ArticleNot every opinion is useful. -
How to Ask for Feedback That Will Actually Help You
Leadership & Managing People Digital ArticleIt can be hard to draw out the truth. -
Should You Play Favorites?
Managing people Digital ArticleYes. There are good reasons to differentiate between how you treat people. If you do it right, you’ll see the results in improved organizational performance. by Lauren Keller Johnson -
Will You Help or Heave Your Underperformers?
Managing people Digital Articleby Paul Michelman -
Suggestion for Starbucks: Try This New Way of Getting Customer Feedback
Sales & Marketing Digital ArticleIn late March, Starbucks launched a new web site to engage its customer community in helping to chart the company's future course. Called My Starbucks... -
The Effective Decision
Decision making and problem solving Magazine ArticleEffective executives do not make a great many decisions. They concentrate on what is important. They try to make the few important decisions on the highest level of conceptual understanding. They try to find the constants in a situation, to think through what is strategic and generic rather than to “solve problems.” They are, therefore, […] -
How to Keep A Players Productive
Business communication Magazine ArticleJust because they think they’re great doesn’t mean they’re not. -
Guess What? People Want Feedback
Management Video... -
How to Mentor More People — and Not Get Burned Out
Developing employees Digital ArticleFive strategies to help in-demand mentors manage their time and energy. -
Leaders Need Three Kinds of Focus
Daniel Goleman, author of "The Focused Leader," explains why leaders need to cultivate a triad of awareness--an inward focus, a focus on others, and an... -
Learn to Become a Less Autocratic Manager
Leadership & Managing People Digital ArticleYour top talent will thank you. -
Speaking Up Takes Confidence, Candor, and Courage
Personal productivity Digital ArticleHave you ever wondered whether your work efforts were really creating value? From what I’ve seen in organizations, a lot of people have that experience. The problem is that many times they don’t do anything about it. Not long ago I spoke at a company meeting about the challenges of complexity in organizations. At one […] -
What to Do When You Inherit a Team That Isn't Working Hard Enough
Communication Digital ArticleTake swift action. -
Do You Hate Your Boss?
Managing conflicts Magazine ArticleHow to deal with it -
Delivering an Effective Performance Review
Organizational Development Best PracticeIt's performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking... -
CEOs Can’t Give Feedback Only to Their Direct Reports
Giving feedback Digital ArticleHow Campbell Soup changed its approach.
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Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark
Organizational Development Case Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Li Fen: The Plight of an HR Manager
Management Case Study11.95View Details This case describes the plight of Li Fen, a human resources (HR) manager. In 2008, Li began working as a management trainee at Company A, a smartphone... -
Present Data with Impact
Discover strategies for turning data sets into effective visuals that engage your audience and support your presentation's core message. -
Strategy Execution Module 3: Using Information for Performance Measurement and Control
Strategy & Execution Case Study8.95View Details This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how... -
Giving Feedback
Communication Case Study8.95View Details The main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there... -
Managing Interpersonal Feedback
Organizational Development Case Study8.95View Details Provides a discussion of both the importance and some possible pitfalls that may be encountered when one tries to talk candidly with others about their... -
Harvard ManageMentor v11: Feedback Essentials Module
99.00View Details Learn how and when to use various types of feedback to maximize openness and encourage learning. Covers information on establishing a receptive work environment,... -
HBR's 10 Must Reads on Performance Management (with bonus article "Reinventing Performance Management" by Marcus Buckingham and Ashley Goodall)
Performance management is changing. Adapt your approach along with it. For decades, performance management has been seen as an annual chore by managers... -
Next-Level Negotiating (HBR Women at Work Series)
Communication Book24.95View Details Build trust--and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your... -
HBR Guide to Better Mental Health at Work Toolkit
Mental health is just as important as physical health. Yet being honest about depression, anxiety, and other psychological conditions at work can feel... -
Developing a Teaching Case (C): Virtualis Systems Case Feedback
Organizational Development Case Study5.00View Details Presents feedback from the supervising faculty member on the draft case. -
Peer Feedback Assignment
Communication Case Study11.95View Details The Peer Feedback Assignment is based on the fact that giving feedback is an essential managerial communication skill. The assignment suggests guidelines... -
Candor at Clever
Leadership & Managing People Case Study11.95View Details Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share (Exhibit 1-2) and headcount (Exhibit 3). As with many high-growth... -
3DP Incorporated (A): Patrick Guten
Organizational Development Case Study11.95View Details An effective and highly motivated executive at 3DP Incorporated, a company that specialized in manufacturing objects with three-dimensional printing,... -
The First Six Months: Launching a PSF Career
Technology & Operations Case Study11.95View Details Presents two situations: 1) two graduating MBAs from Harvard Business School compare and contrast their strategies for getting off to a good start in... -
HBR Guide to Coaching Employees Toolkit
Bring out the best in your team through coaching. As a manager, you are only as strong as your team. But you can't just tell your direct reports what... -
Harvard Business Review 20-Minute Manager Ultimate Boxed Set (16 Books)
200.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast, on topics from creating... -
Advanced Laser Clinics (B)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Jessica Lee: Dealing With Course Evaluations
Technology & Operations Case Study11.95View Details In May 2017, an associate professor at Balsam State University (Balsam State), was reviewing the most recent evaluations for her fourth-year elective...
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Building a Feedback-Rich Culture
Communication Digital ArticleYou'll need four key elements. -
Afraid to Damage the Relationship
Why failing to give feedback does long-term damage. -
When You Criticize Someone, You Make It Harder for that Person to Change
Communication Digital ArticleThe defensive brain is not the listening-and-learning brain. -
David Weinstein and Write the World, Teaching Note
Leadership & Managing People Digital ArticleTeaching note for case 314030. Following a successful career as a lawyer, Chief Administrative Officer of Fidelity Investments, and law school instructor,... -
Marketing in an Unpredictable World
Sales & Marketing Magazine Article... -
Balanced Scorecard at Sears: A Compelling Place for Feedback and Learning
Finance & Accounting Other Article9.50View Details Steve Kirn, vice president of innovation and organizational development at Sears, describes how the willingness to acknowledge that management methods... -
When It's OK to Ignore Feedback
Leadership & Managing People Digital ArticleNot every opinion is useful. -
Be Clear About How Your Team Works: Foster the Right Team Culture-Why Effective Team Management Is Key to Becoming a Great Boss
Leadership & Managing People Book Chapter8.95View Details Your team's culture, like the infrastructure of a society, makes productive work possible. If you get the culture wrong, nothing your team undertakes... -
How to Ask for Feedback That Will Actually Help You
Leadership & Managing People Digital ArticleIt can be hard to draw out the truth. -
Should You Play Favorites?
Managing people Digital ArticleYes. There are good reasons to differentiate between how you treat people. If you do it right, you’ll see the results in improved organizational performance. by Lauren Keller Johnson
