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Operations in an Era of Radical Uncertainty
Technology & Operations Digital ArticleTo maintain competitive advantage in a multi-crisis world, operations and strategy must become even more intertwined. -
The Case for a Pan-American Manufacturing Ecosystem
Finance & Accounting Digital ArticleA strong supply base will help U.S.-based manufacturers as well as the economies of Central and South America. -
It’s Manufacturing’s Turn for Special Treatment
Economics Digital ArticleFollowing up on his pledge to provide greater support for manufacturing in his State of the Union address, President Obama has announced a proposal to cut the effective tax rate for manufacturers to 25%. A number of economists howled against this so-called “industrial policy” and criticized the president’s singling out manufacturing for “special treatment” — […] -
The Skills Doctors and Nurses Need to Be Effective Executives
Leadership & Managing People Digital ArticleThey're simple but overlooked in health care. -
Just in Time for the Holidays (HBR Case Study and Commentary)
Technology & Operations Magazine ArticleIt's the busiest time of year for North Pole Workshops. Production is in high gear, and the elves are on overtime in the sprint toward Christmas. But... -
Getting Control of Just-in-Time
Operations strategy Magazine ArticleLike all good revolutions, just-in-time manufacturing is producing revolutionaries who don’t know when to stop. It is also producing over reactions from people determined to make them stop. Consider the curiously vexed debate about how to get materials to, and work in process through, the shop floor. Pick up virtually any manufacturing magazine these days […] -
4 Steps to Growth During a Recession
Recessions Digital ArticleCan companies actually grow stronger during a recession? What can they do to capitalize on the problems that their rivals encounter during tough economic times? Suppose you have a sturdy balance sheet, low debt, and plentiful amounts of cash. How can you employ these strengths to take on rivals who have been weakened considerably? I’m […] -
How to Set Up an Efficient Covid-19 Vaccination Site
Operations and supply chain management Digital ArticleA look at the lean management strategies adopted by New York’s Mount Sinai Morningside Hospital. -
Making Money Through Marketing
Marketing Magazine ArticleThe author of this article says he would be the last one to argue that the approach described here is a complete view of marketing. Then again, he is convinced that the approach enables marketers to achieve three important objectives. First, it enables them to identify the markets in which their companies have the best […] -
Redesigning Care for High-Cost, High-Risk Patients
Business models Digital Article5% of patients drive half of the health care spending in the U.S. -
When Should You Use AI to Solve Problems?
Technology & Operations Digital ArticleNot every challenge requires an algorithmic approach. -
Can the U.S. Become a Base for Serving the Global Economy?
Economics Digital ArticleThe competitiveness of the American economy depends disproportionately on the competitiveness of its multinational corporations, especially those headquartered in the United States. During the 2000s, however, a worrisome trend appeared. The role of multinationals in the American economy declined, and their activities in the rest of the world grew faster than their activities in the […] -
The Japan Earthquake Rattles Supply Chains, Too
Supply chain management Digital ArticleBeyond the devastating and saddening human costs, the earthquake in Japan is another reminder of the complexity of the world’s supply chains and the great interdependencies in global production systems. The world’s supply chains are complex and highly optimized to deliver products efficiently at the lowest cost. They are characterized by a sequential mode of […] -
Great Transition
Global Business Magazine ArticleAs China's economy grows and opens further, the opportunity it presents to multinationals is changing. Foreign companies are moving to country development... -
Crime and Management: An Interview with New York City Police Commissioner Lee P. Brown
Government Magazine ArticleAs commissioner of the New York City Police Department, Lee P. Brown faces two enormous challenges. The first is crime. In 1989 in New York City, 712,419 crimes were reported, including 1,905 murders, 93,377 robberies, and 3,254 rapes. As Brown is quick to point out, the situation has grown so severe that people in cities […] -
How Machine Learning Will Transform Supply Chain Management
Supply chain management Magazine ArticleIt does a better job of using data and forecasts to make decisions. -
How Loyalty Programs Are Saving Airlines
Customer service Digital ArticleThe pandemic has cast a spotlight on a historically undervalued asset. -
What One Health System Learned About Providing Digital Services in the Pandemic
Technology & Operations Digital ArticleSeven takeaways from the CEO of Intermountain Healthcare. -
How the Software Industry Redefines Product Management
Innovation & Leadership Digital ArticleEverything is continuous. -
The One Thing You Need to Know About Managing Functions
Technology & Operations Magazine ArticleThere's a secret about strategy that no one tells you: Every function has one, whether or not it is written down and whether or not it is the product...
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An ERP Story: Choosing a Project Leader (B)
Technology & Operations Case Study5.00View Details The objective of this case is to allow students to: determine the main characteristics (from a project management point of view) of a large-scale ERP... -
Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain
Management Case Study11.95View Details The case describes Harvard University's consideration to decarbonize its supply chain by replacing cement with a low-carbon substitute called Pozzotive®.... -
Step-by-Step Tutorial of Analytical Hierarchy Process with an Example
Technology & Operations Case Study5.00View Details Supplement to case IMB893. -
Note on Plant Tours
Technology & Operations Case Study8.95View Details Provides a framework for maximizing the value of a plant tour, or a single visit to an operation. There are three principal types of plant tours within... -
An ERP Story: Troubles Ahead (C)
Technology & Operations Case Study5.00View Details The objective of this case is to allow students to: determine the main characteristics (from a project management point of view) of a large-scale ERP... -
Computer Aid International: Bridging the Digital Divide
Management Case Study11.95View Details Preparing and strengthening the developing world for the 4th Industrial Revolution is a challenge that Computer Aid is tackling head on. Founder Tony... -
Hope for Special Hope? (A)
Technology & Operations Case Study11.95View Details This case set follows Eric and Holly Nelson, founders of Special Hope Network, a nonprofit organization providing holistic therapy services for children... -
Norton Co.: Strategic Planning for Diversified Business Operations
Strategy & Execution Case Study11.95View Details Describes an elaborate approach to strategic planning for diversified business operations. Includes the use of the BCG experience curve and growth share... -
Danshui Plant No. 2
Finance & Accounting Case Study8.95View Details Danshui Plant No. 2 in southern China has a one-year contract with Apple Inc. to assemble 2.4 million iPhones. In the first three months of the contract,... -
Happy Family: Investing for the Future
Strategy & Execution Case Study11.95View Details Shazi Visram graduated from Columbia Business School in May 2004 and founded Happy Family organic baby food company two years later with a mission to... -
Whistler Corp. (A)
Technology & Operations Case Study11.95View Details Describes the circumstances surrounding Whistler Corp.'s decision whether or not to continue manufacturing operations in the United States. The company... -
Li & Fung: Internet Issues (A)
Technology & Operations Case Study11.95View Details This case looks at the issues facing a Hong Kong-based trading company, which links hundreds of factories in India and Asia with major customers like... -
U.S. Pioneer Electronics Corp.
Sales & Marketing Case Study11.95View Details Focuses on the problem of the means by which a manufacturer controls its channel of distribution. U.S. Pioneer's retail outlets have turned "dissident"... -
Intercon Japan
Technology & Operations Case Study11.95View Details Describes the many international sourcing initiatives in a multinational connector manufacturing company from the standpoint of an independent and very... -
Germagic: Tackling Challenges of the COVID-19 Pandemic
Technology & Operations Case Study11.95View Details The key objective of this case is to review an innovative product's supply chain, so as to identify its supply risks and to improve its supply chain resilience.... -
Breakfast at the Paramount
Technology & Operations Case Study11.95View Details The Paramount is a 44-seat diner on Charles Street in the Beacon Hill neighborhood of Boston. A frequent "Best of Boston" award winner, the restaurant... -
Salmones Puyuhuapi: Production Planning
Innovation & Entrepreneurship Case Study11.95View Details This case is appropriate for undergraduate, MBA, and MBA Exec audiences but is specifically designed for Decision Analysis and Decision Analysis and Optimization,... -
www.pefa.com: Pan European Fish Auctions--Implementing a Virtual Marketplace
Technology & Operations Case Study11.95View Details Marie-Jeanne Becaus-Pieters was founder and president of the Pan European network of Fish Auctions (PEFA). Created to link fish auctions across Europe,... -
Oleum Resources
Leadership & Managing People Case Study11.95View Details This case introduces students to the value chain of the oil and gas industry in Canada. Through examining the current position and future plans of a small,... -
The LEGO Group: Publish or Protect?
Technology & Operations Case Study11.95View Details Senior managers at the LEGO Group are faced with a quandary: Should they patent inventions coming out of their manufacturing process development work,...
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Balanced Scorecard Report, September-October 2009, Vol. 11, No. 5
Strategy & Execution Other Article49.95View Details This 10th anniversary issue of the Balanced Scorecard Report contains the following articles: "Linking Strategy to Operations: Part 2--Theme Teams and... -
Linking Strategy to Operations: Part 2--Theme Teams and IT Infrastructure
Technology & Operations Other Article9.50View Details In our last issue, the authors introduced the overarching Linking Strategy to Operations (LSO) model, examining two elements of its component operations... -
An ERP Story: Choosing a Project Leader (B)
Technology & Operations Case Study5.00View Details The objective of this case is to allow students to: determine the main characteristics (from a project management point of view) of a large-scale ERP... -
Operations in an Era of Radical Uncertainty
Technology & Operations Digital ArticleTo maintain competitive advantage in a multi-crisis world, operations and strategy must become even more intertwined. -
Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain
Management Case Study11.95View Details The case describes Harvard University's consideration to decarbonize its supply chain by replacing cement with a low-carbon substitute called Pozzotive®.... -
Step-by-Step Tutorial of Analytical Hierarchy Process with an Example
Technology & Operations Case Study5.00View Details Supplement to case IMB893. -
Note on Plant Tours
Technology & Operations Case Study8.95View Details Provides a framework for maximizing the value of a plant tour, or a single visit to an operation. There are three principal types of plant tours within... -
The Future of Operations: The Era of Digital Ubiquity
Technology & Operations Digital ArticleFeaturing Harvard Business School professor Marco Iansiti, an expert on digital innovation and transformation and head of HBS's Digital Initiative. -
From Operational Excellence to Execution Premium at Three 2008 Hall of Fame Organizations
Strategy & Execution Other Article9.50View Details Whatever your strategy, process improvement is a critical enabler. But for some organizations, process improvement-operational excellence-is effectively... -
An ERP Story: Troubles Ahead (C)
Technology & Operations Case Study5.00View Details The objective of this case is to allow students to: determine the main characteristics (from a project management point of view) of a large-scale ERP...