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Balancing "We" and "Me": The Best Collaborative Spaces Also Support Solitude
Technology & Operations Magazine ArticleThe open office is the dominant form of workspace design for good reason: It fosters collaboration, promotes learning, and nurtures strong culture. But... -
Life's Work: An Interview with Marie Kondo
Leadership & Managing People Magazine ArticleKondo, the head of a successful consulting business and the author of several best-selling books about tidying, talks about her motto--"Keep only what... -
Depression at Work
Leadership & Managing People Digital ArticleI suffer from depression. Several years ago I shared this information with colleagues at work because the secrecy and isolation only further reinforced... -
Create a Culture of Feedback on Your Team
The secret to constructive feedback? It's not about the other person; it's about the effect their behavior had on you. Use this and other pointers to... -
The Early Bird Really Does Get the Worm
Organizational Development Magazine ArticleA survey by biologist Christoph Randler reveals that morning people are more proactive than evening people. That makes them more likely to succeed, especially... -
How Culture Shapes the Office
Organizational Development Magazine Article... -
Beyond Burned Out
Use a set of tried-and-true practices to beat burnout on your team. -
Encouraging Good Behavior from Your Customers
Sales & Marketing Big IdeaMost companies plan how they manage employees, but how many consider how to manage their customers? Given how important customer-employee relationships... -
Lean Service Machine
Technology & Operations Magazine ArticleJefferson Pilot Financial (JPF), a life insurance and annuities firm, was looking for new ways to grow. Its top managers recognized that JPF needed to... -
Building the Green Way
Organizational Development Magazine ArticleJust five or six years ago, the term "green building" evoked visions of barefoot, tie-dyed, granola-munching denizens. There's been a large shift in perception.... -
Telling Your Nerves Who's the Boss
An actor offers coaching advice and exercises for calming presentation jitters. -
Has the Delta Variant Disrupted Your Office Reopening Plans?
Business management Digital ArticleSix principles to guide leaders. -
Make It Safe for Employees to Disclose Their Disabilities
Organizational Development ResearchOnly 20% of employees with disabilities feel that their workplace culture is fully committed to helping them thrive and succeed, according to a recent... -
Your Employee Tested Positive for Covid-19. What Do You Do?
Covid Digital ArticleBe compassionate — but act quickly. -
Prepare Your Company for the Next Covid Wave
Human resource management Digital ArticleFour actions to take now. -
Counteract Secondhand Stress
Three ways to make yourself immune to stress. -
How to Network When There Are No Networking Events
Leadership & Managing People Digital ArticleStep one: Turn canceled conferences into private networking opportunities. -
Off-Ramp--or Dead End? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleCheryl Jamis, the high-powered marketing director for a large UK-based clothing retailer, seems to have it all--corner office included. What's more, she... -
The CEO of Anglo American on Getting Serious About Safety
Leadership & Managing People Magazine ArticleWhen Carroll became the CEO of Anglo American, in 2007, the company had suffered 200 worker fatalities over the previous five years. Some company veterans... -
Do Something--He's About to Snap (HBR Case Study and Commentary)
Organizational Development Magazine ArticleLynne Tabor, an IT manager at manufacturing giant MMI, has a great team. Everyone works hard and gets along, except Max Dyer, a talented programmer who...
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Overcoming Ageism: Women at Work Discussion Group Toolkit
Management BookThe HBR Women at Work series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Understand Employee Retention
How can you give your organization a big competitive advantage? Learn how to retain talented workers. -
Adam Baxter Co./Local 190: 1983 Negotiation, Local 190 Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
Handy: The Future of Work? (B)
Leadership & Managing People Case Study5.00View Details Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy's founders... -
Women@Work: Fang (B)
Leadership & Managing People Case Study5.00View Details This series of six short two-part cases ("caselets") is written to highlight workplace dynamics faced by women professionals. Women represent about half... -
Infection Control at Massachusetts General Hospital
Technology & Operations Case Study11.95View Details The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve... -
Adam Baxter Co./Local 190: 1983 Negotiation, Baxter Management Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
Kathryn McNeil (A)
Leadership & Managing People Case Study11.95View Details Charles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee, Kathryn McNeil, a 37-year-old... -
Taxshe Cab Services: Coping with COVID-19
Innovation & Entrepreneurship Case Study11.95View Details A former investment banking professional had her eureka moment when she noticed instances of assaults on single women travelling alone in taxi cabs at... -
A Brief History of African American Leaders in Unions and the Labor Movement
Innovation & Entrepreneurship Case Study8.95View Details This historically-focused teaching note highlights the role of African American Labor Leaders in both the Labor Movement and the Civil Rights Movement.... -
Rebecca S. Halstead: Steadfast Leadership
Leadership & Managing People Case Study11.95View Details Reviews Rebecca Halstead's career history, detailing how, through her personal attributes, skills, experiences, challenges, and organizational practices... -
CareGroup
Technology & Operations Case Study11.95View Details Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group's IS capabilities. Identifies the technical reasons... -
Charles Veillon, S.A. (A)
Technology & Operations Case Study11.95View Details The top management team at Charles Veillon, a Swiss mail-order company, is considering whether to work with a human rights organization to monitor the... -
Job of the General Manager
Leadership & Managing People Case Study8.95View Details Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These... -
Womenomics in Japan
Organizational Development Case Study11.95View Details "Womenomics in Japan" profiles Prime Minister Shinzo Abe's vigorous attempts to revive Japan's economy, specifically by advocating for a larger role for... -
Kathryn McNeil (B)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Women@Work: Lynn (A)
Leadership & Managing People Case Study11.95View Details This series of six short two-part cases ("caselets") is written to highlight workplace dynamics faced by women professionals. Women represent about half... -
Pitney Bowes: Employer Health Strategy
Strategy & Execution Case Study11.95View Details Pitney Bowes, a Fortune 500 mail and document management firm, offered its first health plans in the years following World War II. Over the ensuing decades,... -
Philips: Redefining Telehealth
Leadership & Managing People Case Study11.95View Details As one of the world's largest healthcare companies, Philips sought to reach beyond the walls of the hospital and expand its hospital-to-home program to... -
Women@Work: Han-na (A)
Leadership & Managing People Case Study11.95View Details This series of six short two-part cases ("caselets") is written to highlight workplace dynamics faced by women professionals. Women represent about half...
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Overcoming Ageism: Women at Work Discussion Group Toolkit
Management BookThe HBR Women at Work series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Balancing "We" and "Me": The Best Collaborative Spaces Also Support Solitude
Technology & Operations Magazine ArticleThe open office is the dominant form of workspace design for good reason: It fosters collaboration, promotes learning, and nurtures strong culture. But... -
Life's Work: An Interview with Marie Kondo
Leadership & Managing People Magazine ArticleKondo, the head of a successful consulting business and the author of several best-selling books about tidying, talks about her motto--"Keep only what... -
Understand Employee Retention
How can you give your organization a big competitive advantage? Learn how to retain talented workers. -
Adam Baxter Co./Local 190: 1983 Negotiation, Local 190 Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
Handy: The Future of Work? (B)
Leadership & Managing People Case Study5.00View Details Witnessing numerous lawsuits alleging that online platform companies misclassified workers as contractors when they were actually employees, Handy's founders... -
Women@Work: Fang (B)
Leadership & Managing People Case Study5.00View Details This series of six short two-part cases ("caselets") is written to highlight workplace dynamics faced by women professionals. Women represent about half... -
Depression at Work
Leadership & Managing People Digital ArticleI suffer from depression. Several years ago I shared this information with colleagues at work because the secrecy and isolation only further reinforced... -
Create a Culture of Feedback on Your Team
The secret to constructive feedback? It's not about the other person; it's about the effect their behavior had on you. Use this and other pointers to... -
The Early Bird Really Does Get the Worm
Organizational Development Magazine ArticleA survey by biologist Christoph Randler reveals that morning people are more proactive than evening people. That makes them more likely to succeed, especially...