Business leaders often pride themselves on their intuitive decision-making. They didn’t get to be division heads and CEOs by robotically following some leadership checklist. Of course, intuition and instinct can be important leadership tools, but not if they’re indiscriminately applied.
When Should You Use AI to Solve Problems?
Not every challenge requires an algorithmic approach.
February 17, 2021
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Summary.
AI is increasingly informing business decisions but can be misused if executives stick with old decision-making styles. A key to effective collaboration is to recognize which parts of a problem to hand off to the AI and which the managerial mind will be better at solving. While AI is superior at data-intensive prediction problems, humans are uniquely suited to the creative thought experiments that underpin the best decisions.
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New!
HBR Learning
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.