Over the last decade or so companies have been told ad nauseum that their knowledge is their ultimate (if not only) source of competitive advantage. They have been encouraged – by management gurus, academics, and ample management consultants alike – that they should invest in knowledge development, protect it, and make sure it gets identified, codified, and even put on the balance sheet.
When Knowledge Management Hurts
Over the last decade or so companies have been told ad nauseum that their knowledge is their ultimate (if not only) source of competitive advantage. They have been encouraged – by management gurus, academics, and ample management consultants alike – that they should invest in knowledge development, protect it, and make sure it gets identified, […]
March 27, 2009