Transportation and distribution

Most companies mistakenly take a one-size-fits-all approach to prices.

Lessons from NASA and Ford.

A study indicates four factors which individually and in combination greatly affect salesperson motivation: the nature of the task; the personality, particularly...

Drivers can't have too much or too little faith in self-driving cars.

Good leaders make their motives clear and communicate them well.

The travel industry is particularly bad when it comes to keeping customers informed.

A study explored the link between safety and profitability.

Legal liability is the price you pay for strategic dominance.

An investment a decade ago could have reduced the devastation.

We spend a disproportionate share of our money on housing, health care, and education.

Last week, Toyota announced it will close the plant of New United Motor Manufacturing Incorporated (Nummi), its one-time joint venture with GM to make cars in California. (GM had pulled out of the JV in July.) It was third-page news in the financial section, but the passing of an era nonetheless. Nummi represented the first […]

You can’t repair a culture when the business is based on illegality.

Imagine you’re German, you need a new family car, and you have a limited budget — say, US$9,400. What can you do? Continue using public transportation? Buy a used car? Or maybe buy a brand-new Dacia Logan! Dacia is a Romanian car manufacturer acquired in 1999 by French automaker Renault with the aim of designing […]

It could fundamentally change the driving experience - and the industry.

I like Bob Lutz. I worked with him for three years (2006-2008) during my work with Rick Wagoner and his senior team on the attempt to turnaround the fortunes of GM. Bob and I tended to be on the same side on most issues. In that context, it was fun to read his new book: […]

In my experience, there are three perpetual business puzzles—change, people, and technology—and the trick is figuring out how to get them working for you instead of against you. My own approach is to try to control change—anticipate it, master it, exploit it—by putting people and technology at the head of my list of priorities. Exploiting […]

The United States, my beloved home country, has become the General Motors of nations in its lethargy and complacency. This is ironic, because the US (and...

Alfred Sloan's classic holds up.

For one, stop calling it surge pricing.

It's time to even the playing field.