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Put Employees at the Center of Your Post-Pandemic Digital Strategy
Leadership & Managing People Digital ArticleLosing talent is your number one risk. -
Uber's "Price Gouging" Is the Future of Business
Sales & Marketing Digital ArticleMost companies mistakenly take a one-size-fits-all approach to prices. -
Tech Is Transforming People Analytics. Is That a Good Thing?
Finance & Accounting Digital ArticleNew tools can help organizations manage stress and performance - but only if they're deployed ethically. -
AI Fairness Isn't Just an Ethical Issue
Leadership & Managing People Digital ArticleEliminating algorithmic bias can unlock value for your company. -
Tell Better Data Stories with Motion and Interactivity
Design thinking Digital ArticleWhen it comes to making visualizations, time really is on your side. -
What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
How Sales Reps Can Succeed in the Social Era
Customer service Digital ArticleThe best stay attuned to their customers’ signals in the social graph. -
What Was Privacy?
Technology and analytics Magazine ArticlePrivacy as we knew it is virtually gone. Why should you care? What should your business do about it? -
How E-Commerce Will Trump Brand Management
Marketing Magazine ArticleThe Internet promises to give marketing the same boost in productivity that new operational strategies have given to manufacturing. -
The Rise of the Digital CMO
Marketing Digital ArticleMany CMOs see their digital future, but still struggle to make the case across the executive ranks. -
How to Win with Automation (Hint: It’s Not Chasing Efficiency)
Technology and analytics Digital ArticleDon’t look for low-hanging fruit. -
There's No Such Thing as Big Data in HR
Technology & Operations Digital ArticleThe limits of workforce analytics. -
The Biggest Lie in Corporate America Is Phase 2
Sales & Marketing Digital ArticleSoftware development is a frenzied decathlon of activity, constantly pressed on all sides by resource constraints, budgets and deadlines. Many items originally... -
New Year’s Resolution: Do Experiments, Not Projects
Strategy execution Digital ArticleRecently, I asked some business executives for their top three IT wishes. Across the board, their responses echoed a common plea: “I wish IT projects would come in on time and on budget.” Funny thing is – this very reasonable sounding request is actually quite unreasonable. You see, we are no longer simply automating existing […] -
Digital Tools Are Revolutionizing Mental Health Care in the U.S.
Health and behavioral science Digital ArticleIt’s about more than just Zooming with your therapist. -
Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
From the Google-Viacom Battles: Who Should Own Your Behavior?
Technology and analytics Digital ArticleOn July 3 a New York Federal Judge ordered Google to hand over their complete record of viewers’ behavior, including user names and internet protocol addresses in service, to Viacom’s $1 billion copyright infringement suit against Google’s YouTube service. It raises the very interesting question, does Google keep too much information on its users, and […] -
Overcoming the Obstacles To Social Business
Social media Digital ArticleWhile social media often commands favorable media attention, the less often told story is that successful initiatives are rare to come by and that there are still a number of organizational roadblocks that managers need to overcome in order to make progress. Still, we are seeing signs of progress in the form of new efficiencies, […] -
4 Things to Consider Before You Start Using AI in Personnel Decisions
Business management Digital ArticleEven if it’s not perfect, an algorithm may be less biased than a person. -
The Cognitive Usefulness of the Internet of Things
Technology & Operations Digital ArticleHow connected technologies can take advantage of the way we think.
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HH.ru (C): Two Steps Forward, One Step Back
Management Case Study5.00View Details The HH.ru case series tracks the development of a respected NASDAQ-listed Russian technology company as it struggles with the fallout of the Russian invasion... -
Facebook: Hard Questions (B)
Leadership & Managing People Case Study5.00View Details In April 2018, Facebook co-founder and CEO Mark Zuckerberg was called to Capitol Hill to be the star witness at congressional hearings intended to examine... -
Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain
Management Case Study11.95View Details The case describes Harvard University's consideration to decarbonize its supply chain by replacing cement with a low-carbon substitute called Pozzotive®.... -
Part III: Uber in Sao Paulo
Global Business Case Study5.00View Details This case recounts Uber's experience in four cities at different points in time. This approach offers a way to examine Uber's strategy for market entry... -
Introducing iSnack 2.0: The New Vegemite
Sales & Marketing Case Study11.95View Details Vegemite is an iconic Australian breakfast spread and is often seen as a quintessential Australian product. This case focuses on Kraft's decision to revitalize... -
Note on Plant Tours
Technology & Operations Case Study8.95View Details Provides a framework for maximizing the value of a plant tour, or a single visit to an operation. There are three principal types of plant tours within... -
Single Earth: Science White Paper Supplement
Strategy & Execution Case Study5.00View Details Science White Paper prepared by Single.Earth to give an overview of the models and solutions it has developed. -
Opening the Valve: From Software to Hardware (A)
Strategy & Execution Case Study11.95View Details Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person... -
Computer Aid International: Bridging the Digital Divide
Management Case Study11.95View Details Preparing and strengthening the developing world for the 4th Industrial Revolution is a challenge that Computer Aid is tackling head on. Founder Tony... -
HH.ru (D): The Bumpy Road Continues
Management Case Study5.00View Details The HH.ru case series tracks the development of a respected NASDAQ-listed Russian technology company as it struggles with the fallout of the Russian invasion... -
Journey to $100 Million: Mettl, an Indian Online Assessment Startup
Innovation & Entrepreneurship Case Study11.95View Details The case can be used in a session on entrepreneurship, disruptive technology innovation, or focus as an aspect of strategy. The case profiles Mettl... -
Sensing (and Monetizing) Happiness at Hitachi
Organizational Development Case Study11.95View Details Inspired by research linking happiness and productivity, Hitachi had invested in developing new "people analytics" technologies to help companies increase... -
MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Meta: A New Direction To Leadership
Organizational Development Case Study11.95View Details On October 28, 2021, Mark Zuckerberg, founder, chief executive officer, and chair of Facebook Inc. (Facebook), announced Facebook's name change to Meta... -
Part IV: Uber in Seoul
Global Business Case Study5.00View Details This case recounts Uber's experience in four cities at different points in time. This approach offers a way to examine Uber's strategy for market entry... -
Lomography: Analog in a Digital World
Sales & Marketing Case Study11.95View Details In spite of the world's move to digital photography, in 2013 Lomography continues to design and offer analog (film) cameras to a loyal following of artistic... -
Fintech: Choosing a Cloud Services Provider
Technology & Operations Case Study11.95View Details The CIO of Fintech, Inc. -a billing-and-payment processing service for the alcoholic beverages industry must choose a cloud services provider for a new... -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming... -
Germagic: Tackling Challenges of the COVID-19 Pandemic
Technology & Operations Case Study11.95View Details The key objective of this case is to review an innovative product's supply chain, so as to identify its supply risks and to improve its supply chain resilience....
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Put Employees at the Center of Your Post-Pandemic Digital Strategy
Leadership & Managing People Digital ArticleLosing talent is your number one risk. -
Uber's "Price Gouging" Is the Future of Business
Sales & Marketing Digital ArticleMost companies mistakenly take a one-size-fits-all approach to prices. -
Why You Need a Business Intelligence Competency Center
Strategy & Execution Other Article9.50View Details Like most management systems, business intelligence (BI) and performance management (PM) systems don't just maintain themselves, let alone evolve on their... -
Tech Is Transforming People Analytics. Is That a Good Thing?
Finance & Accounting Digital ArticleNew tools can help organizations manage stress and performance - but only if they're deployed ethically. -
AI Fairness Isn't Just an Ethical Issue
Leadership & Managing People Digital ArticleEliminating algorithmic bias can unlock value for your company. -
Tell Better Data Stories with Motion and Interactivity
Design thinking Digital ArticleWhen it comes to making visualizations, time really is on your side. -
What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
HH.ru (C): Two Steps Forward, One Step Back
Management Case Study5.00View Details The HH.ru case series tracks the development of a respected NASDAQ-listed Russian technology company as it struggles with the fallout of the Russian invasion... -
How Sales Reps Can Succeed in the Social Era
Customer service Digital ArticleThe best stay attuned to their customers’ signals in the social graph. -
What Was Privacy?
Technology and analytics Magazine ArticlePrivacy as we knew it is virtually gone. Why should you care? What should your business do about it?