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Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
To Make Virtual Teams Succeed, Pick the Right Players
Leadership & Managing People Digital ArticleSize, skills, and structure help determine a group's success. -
How to Make Sure a New Hire Feels Included from Day One
Organizational Development Digital ArticleEven walking to and from meetings together can build rapport. -
Playing to the Back Row
Leading teams Magazine ArticleThe front man for the Ringling Bros. and Barnum & Bailey Circus on directing the attention of 20,000 people today while balancing 138 years of tradition on his back. -
Managing a Team with Conflicting Political Views
Leadership & Managing People Digital ArticleIt's possible to keep things civil without an outright ban on talking politics. -
Capture Your Team's Wisdom Through Stories
Encourage your team to share stories of how they persevered through a crisis so you can apply these lessons to the next challenge. -
Make the Transition to Management
Four ways to be the boss without seeming bossy. -
Responsibility Junkie: Conductor Keith Lockhart on Tradition and Leadership
Leadership & Managing People Magazine ArticleBoston Pops conductor Keith Lockhart discusses the challenges of filling big shoes and managing a team whose members all aspire to be number one. -
How to Create an Open Organization
Jim Whitehurst, CEO of Red Hat, explains how to inspire, motivate, and empower people at all levels to act with accountability. -
Make Good Team Decisions
Learn best practices for overcoming decision-making pitfalls on complex, diverse teams. -
The Transparency Trap
Organizational Development Magazine ArticleTo promote accountability, productivity, and shared learning, many organizations create open work environments and gather reams of data on how individuals... -
5 Types of Stories Leaders Need to Tell
Communication Digital ArticleFocus on trust, teaching, action, vision, and values. -
Big Comeback
Leadership & Managing People Magazine ArticleIn the 2000-2001 season, the men's basketball team at Boston College rebounded from last place to first--with essentially the same five starters. Coach... -
Leading Collaborative Groups
Leading teams Digital ArticleJohn Abele, cofounder of Boston Scientific and author of the HBR article Bringing Minds Together, explains how to effectively manage teams. -
New Managers Shouldn't Be Afraid to Express Their Emotions
Leadership & Managing People Digital ArticleAuthenticity can inspire your team. -
How to Kill a Team’s Creativity
Organizational culture Magazine ArticleDiversity, cohesiveness, and autonomy might seem critical to group innovation. But don’t take them too far. -
Team Camaraderie: Can You Have Too Much?
Leading teams Digital ArticleFostering closer relationships can help boost performance. But too much affiliation can drag you down. by Judith A. Ross -
The Quick Wins Paradox
Change management Magazine ArticleNew leaders must prove themselves quickly, but the quest for rapid results is inherently dangerous. Where are the traps, and how can managers avoid them? -
You’re Delegating. It’s Not Working. Here’s Why.
Delegating Digital ArticleFour common traps to avoid. -
Know Your Team's Motivational Mindset
Heidi Grant Halvorson, author of "Nine Things Successful People Do Differently," urges leaders to look at the psychological factors that influence behavior...
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The Psychology of CEO Succession
Management Digital ArticleChoosing the company's next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate... -
3 Challenges to Hybrid Work — and How to Overcome Them
Leading teams Digital ArticleAdvice on aligning schedules, fostering culture, and ensuring productivity. -
DHPT01: Foster Psychological Safety: Meeting Part 3
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 4
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 2
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety WGLL
Management VideoCamila, VP of Product Management leads a team responsible for a new insurance pricing model. Her Team member Nate, a data analyst, expresses concerns... -
DHPT01: Foster Psychological Safety: Meeting Part 5
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 6
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 1
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety
Management VideoCamila, VP of Product Management leads a team responsible for a new insurance pricing model. Nate, a data analyst on her team, raises concerns about delivering... -
3 Management Myths That Derail Startups
Entrepreneurial management Digital ArticleThese common approaches can strain teams and lead to misaligned expectations. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success. -
The Art of Asking Smarter Questions
Interpersonal skills Magazine ArticleThese five techniques can drive great strategic decision-making. -
When AI Teammates Come On Board, Performance Drops
AI and machine learning Magazine ArticleEven if machine intelligence outperforms people on tasks, it can drag down group productivity. -
FOIN: Lead Inclusive Meetings: Zoom - Part 2
Management VideoRaj, a senior product manager at an educational software development company is leading product planning meeting to discuss ideas for a new release. Raj... -
FOIN: Lead Inclusive Meetings: Zoom - Part 1
Management VideoRaj, a senior product manager at an educational software development company is leading product planning meeting to discuss ideas for a new release. Raj... -
FOIN: Lead Inclusive Meetings: Zoom - Part 3
Management VideoRaj, a senior product manager at an educational software development company is leading product planning meeting to discuss ideas for a new release. Raj... -
FOIN: Lead Inclusive Meetings: Zoom - Part 5
Management VideoRaj, a senior product manager at an educational software development company is leading product planning meeting to discuss ideas for a new release. Raj... -
FOIN: Lead Inclusive Meetings: Zoom - Part 4
Management VideoRaj, a senior product manager at an educational software development company is leading product planning meeting to discuss ideas for a new release. Raj... -
The Research-Backed Benefits of Daily Rituals
Meeting management Digital ArticleA survey of more than 130 HBR readers asked how they use rituals to start their days, psych themselves up for stressful challenges, and transition when the workday is done.
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Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Blake Sports Apparel and Switch Activewear: Bringing the Executive Team Together
Organizational Development Case Study11.95View Details Cameron (Cam) Barker, founder and CEO of Blake Sports Apparel and Switch Activewear, manufacturers and distributers of sports apparel and accessories,... -
Frank Addante, Serial Entrepreneur
Innovation & Entrepreneurship Case Study11.95View Details Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one... -
Quality at Gillette Argentina
Technology & Operations Case Study11.95View Details Chronicles the launch of a Total Quality Management (TQM) program in Gillette Argentina. The case protagonist credits the initiative with a 40% benefit... -
A Holistic Framework for Transformational Learning
Organizational Development Case Study8.95View Details Knowledge, creativity, adaptability, and the ability to learn are critical necessities in a world in which the pace of change is accelerating. Many of... -
Engage a Remote Audience
Communication ToolGiving a remote presentation? You'll need to work harder to capture and keep your audience's attention. Explore five tactics that will hook and captivate... -
Build Trust Among Collaborators
Global Business Tool99.00View Details When teammates lack trust, collaboration suffers. Learn three critical strategies for cultivating trust among global team members. -
Group Process in the Challenger Launch Decision (A)
Technology & Operations Case Study11.95View Details The night before the launch of the Challenger shuttle, officials from Morton Thiokol (Solid Rocket Booster manufacturer) and NASA participated in a teleconference... -
Eli Lilly--1998 (A): Strategic Challenges
Strategy & Execution Case Study11.95View Details Deals with key strategic challenges facing Eli Lilly, a highly successful U.S.-based drug company. -
Johnsonville Sausage Co., Video
Innovation & Entrepreneurship Case Study150.00View Details Presents Ralph Stayer's perspective on key issues highlighted in the case and a question and answer session with students. -
HBR Guide to Project Management
Strategy & Execution BookMEET YOUR GOALS--ON TIME AND ON BUDGET. How do you rein in the scope of your project when you've got a group of demanding stakeholders breathing down... -
Note on Team Process
Leadership & Managing People Case Study8.95View Details When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way... -
Managing Projects (HBR 20-Minute Manager Series)
12.95View Details Master the basics of project management. You've been asked to manage a key project-or perhaps you've volunteered for an assignment that could advance... -
Outfit7 (C): Scaling up a Unicorn - Continuity and Renewal
Innovation & Entrepreneurship Case Study5.00View Details Supplement to case IN1556 -
Adam Baxter Co./Local 190: 1983 Negotiation, Local 190 Confidential Information
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
X-Teams: How to Build Teams that Lead, Innovate, and Succeed
Why do good teams fail? Very often, argue Deborah Ancona and Henrik Bresman, it is because they are looking inward instead of outward. Based on years... -
The Canons of Rhetoric
Communication Case Study8.95View Details This technical note is employed in MBA, executive education, and undergraduate courses that cover the art of persuasion. It is used in the core Management... -
Eli Lilly--1998 (B): Emerging Global Organization
Strategy & Execution Case Study5.00View Details ... -
Canaan Group: Reshaping the ECS Division
Organizational Development Case Study8.95View Details In January 2015, the chief executive officer (CEO) of the Canaan Group, a privately owned logistics conglomerate of businesses in Vancouver, Canada, was...
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Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Leadership and Team Simulation: Everest v3, Introductory Slides
Leadership & Managing People Digital ArticleIntroductory slides for product #8867. -
Linking Strategy to Operations: Part 2--Theme Teams and IT Infrastructure
Technology & Operations Other Article9.50View Details In our last issue, the authors introduced the overarching Linking Strategy to Operations (LSO) model, examining two elements of its component operations... -
Blake Sports Apparel and Switch Activewear: Bringing the Executive Team Together
Organizational Development Case Study11.95View Details Cameron (Cam) Barker, founder and CEO of Blake Sports Apparel and Switch Activewear, manufacturers and distributers of sports apparel and accessories,... -
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
To Make Virtual Teams Succeed, Pick the Right Players
Leadership & Managing People Digital ArticleSize, skills, and structure help determine a group's success. -
Frank Addante, Serial Entrepreneur
Innovation & Entrepreneurship Case Study11.95View Details Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one... -
Quality at Gillette Argentina
Technology & Operations Case Study11.95View Details Chronicles the launch of a Total Quality Management (TQM) program in Gillette Argentina. The case protagonist credits the initiative with a 40% benefit... -
How to Make Sure a New Hire Feels Included from Day One
Organizational Development Digital ArticleEven walking to and from meetings together can build rapport. -
What You Can Learn About Managing from Microsoft
Strategy & Execution Other Article4.50View Details There are numerous theories about what makes Microsoft such a success--a success that many companies are eager to emulate. This article examines six books...