Psychology and neuroscience

One clarifying comment in a coaching conversation can help shift a person's perspective.

The neurologist and best-selling author talks about career crossroads and gaining people's trust through empathy.

In search of lessons to apply in our own careers, we often try to emulate what effective leaders do. Roger Martin says this focus is misplaced, because...

We've long sensed that spending time in green landscapes soothes and restores us. Now new research reveals that people benefit from simply looking at...

It may make you less impulsive.

Many companies looking for breakthroughs struggle to move beyond incremental ideas, because cognitive biases trap people in the status quo and prevent...

Encourage your team to share stories of how they persevered through a crisis so you can apply these lessons to the next challenge.

If emotional decisions guide later rational moments, well, then we're not terribly sophisticated decision makers, are we?

Helping out feels great...until it doesn't.

Executives overestimate the relevance of individuals to collective behavior. Agent-level changes won't help you meet system-level goals - and they're...

Tamp down hasty judgment and let new ideas flow through divergent thinking.

Empathy and human connection are the essential basis of all effective communication. Start by using language that the listener will understand. In partnership...

Use these strategies to help you move forward on that work you know you need to do.

You can do it.

Of all the meetings top executives attend in a year, none is more important than the strategy off-site, where the most essential conversations for the...

A survey by biologist Christoph Randler reveals that morning people are more proactive than evening people. That makes them more likely to succeed, especially...

In "How Styles Inform Leadership," senior leaders at Marriott, American Express, Southwest, National Grid, and Kellogg share their experiences in applying...

In "How Dual-Career Couples Make It Work," based on her study of more than 100 couples around the globe, Jennifer Petriglieri writes that these couples...

Psychologist Ellen Hendriksen on the warning signs - and responding with compassion

Decades' worth of studies show that a diverse workforce measurably improves decision making, problem solving, creativity, innovation, and flexibility....

Personal history of David Alpert, with emphasis on psychoanalytic developmental issues.

This module reading pulls together key concepts and techniques from the Strategy Execution series into an integrated model - the levers of control. The...

In the American canon of anti-poverty programs, Moving to Opportunity (MTO)-a housing experiment conducted in the 1990s-stood out for its ambitious yet...

The fictitious Lynn Garcia case examines several managerial challenges faced by first-time CEO Lynn Garcia. After graduating from Stanford's GSB, Garcia...

Looks at the consumer psychology of new product adoption. Identifies a key reason why consumers do not adopt innovations as quickly as developers think...

This two-part analytical case illustrates the situation of Money Cash Flow Inc., a fast-growing Canadian insurance company, where the human resources...

In "Our Separate Ways," authors Ella Bell and Stella Nkomo take an unflinching look at the surprising differences between black and white women's trials...

The "Drawbridge" is the short story of a baroness who, despite orders by her husband not to leave the castle, pays a servant so that she can leave the...

Jan Van Hasenbroek, an entrepreneur founder and managing partner of IG&H consulting firm, is in trouble. He is known in his company as the "red pencil"...

The main objective of this technical note is to examine in depth the theoretical bases that enable a better understanding of the different reactions there...

Come back from every setback a stronger and better leader. If you read nothing else on mental toughness, read these ten articles by experts in the field....

Nationwide is "on your side," but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital...

When a consumer purchases an item, the presumption is that the benefit obtained from it exceeds the price paid-we can think of this difference as the...

Supplements the (A) case.

In late 2013, Husk Power Systems found itself falling further and further behind plan. The founding CEO had decided to resign. His co-founder is faced...

Supplement to case IN1561

Discusses the nature and dynamics of interpersonal conflict and suggests how to diagnose and manage a conflict situation. The perspective employed is...

In this 2019 case, Ed Rapp, retired group president and CFO of Caterpillar, recounts the positive impact that using a type of "self-talk" called an affirmation...

Introduces the concepts of assumptions, perceptions and feelings, and applies these concepts to the problem of understanding the behavior that takes place...

Research shows a positive emotion can help balance out negative thoughts.

One clarifying comment in a coaching conversation can help shift a person's perspective.

The neurologist and best-selling author talks about career crossroads and gaining people's trust through empathy.

Nearly every product and service is evaluated in terms of the nature and magnitude of the transformation they foster or inhibit. This chapter examines...

Great leaders, like all human beings, experience a full range of emotional reactions every day. They are not immune to anger, frustration, anxiety, or...

Managers face defining moments in their careers when they are asked to choose between two right paths. But managers cannot think in purely personal terms...

Personal history of David Alpert, with emphasis on psychoanalytic developmental issues.

In search of lessons to apply in our own careers, we often try to emulate what effective leaders do. Roger Martin says this focus is misplaced, because...

We've long sensed that spending time in green landscapes soothes and restores us. Now new research reveals that people benefit from simply looking at...

Teaching note for case SCG589.