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Uber's "Price Gouging" Is the Future of Business
Sales & Marketing Digital ArticleMost companies mistakenly take a one-size-fits-all approach to prices. -
Why Do Companies Succumb to Price Fixing?
Government policy and regulation Magazine ArticleWhen Ben Franklin wrote Poor Richard’s Almanac and the words, “A little neglect may breed great mischief,” he did not have price fixing in mind. To the 47 executives in companies in the folding-box industry convicted of price fixing, however, the words seem tailored to fit. In those companies convicted under antitrust laws in 1976, […] -
Industrial Pricing to Meet Customer Needs
Marketing Magazine ArticleWhen a customer buys a product he or she goes through a complex process of balancing the price of the product against the perceived benefits, costs, risks, and value in use of the product. If the customer thinks this way when analyzing a purchase, say these authors, it makes great sense for marketers to set […] -
Six Sigma Pricing
Technology & Operations Magazine ArticleMany companies are now good at managing costs and wringing out manufacturing efficiencies. The TQM movement and the disciplines of Six Sigma have seen... -
Great Transition
Global Business Magazine ArticleAs China's economy grows and opens further, the opportunity it presents to multinationals is changing. Foreign companies are moving to country development... -
Case of the Tangled Transfer Price
Government policy and regulation Magazine ArticleThe scene is a conference room in the head office in Geneva of Universal Data Corporation’s European operations. The time is shortly after lunch on a winter day in 1977. Three men are finishing cups of coffee which have been served by a secretary. Seated at the head of the table is Clive Price, age […] -
Getting Transfer Prices Right: What Bellcore Did
Accounting Magazine ArticleThe subject of transfer pricing doesn’t normally excite many people, but when your transfer pricing system is less than perfect, life gets interesting. We at Bellcore first got interested in transfer pricing in 1983. That’s the year before AT&T was broken up and Bellcore was being formed as the centralized organization supporting the seven regional […] -
Case of the Pricing Predicament (HBR Case Study)
Sales & Marketing Magazine ArticleScott Palmer's most important account, Occidental Aerospace, is pushing for a discount, but Standard Machine Corp., Scott's company, has a long-standing... -
What It Takes to Build a Startup into a Brand
Innovation & Entrepreneurship Digital ArticleLessons from Howard Schultz, Leslie Wexner, and Brunello Cucinelli. -
Control with Fairness in Transfer Pricing
Finance & Accounting Magazine ArticleInterviews with nearly 150 executives in 13 companies show that transfer pricing schemes are a means of generating information and control for implementing... -
A Better Way to Map Brand Strategy
Sales & Marketing Magazine ArticleCompanies may want to shift a brand's position--to exploit less crowded territory, for example, or grow sales. Companies have long used perceptual mapping... -
Pricey Encounters
Sales & Marketing Magazine ArticleThe prices we encounter in the course of making a purchase can affect how much we're willing to pay for a given product--even when the goods involved... -
Boosting Demand in the "Experience Economy"
Sales & Marketing Magazine ArticleJust a few years after its 2005 opening, Georgia Aquarium faced a challenge common to all experience-based businesses: After an initial rush of traffic,... -
Capture More Value
Strategy & Execution Magazine ArticleBusinesses constantly innovate to create new value--but unless they also focus on how they capture value, they won't realize maximum benefit from their... -
How to Stop Customers from Fixating on Price
Market research Magazine ArticleSurprisingly, your best tool for getting people to see beyond price may be the price itself. -
Do Social Deal Sites Really Work? (Commentary for HBR Case Study)
Sales & Marketing Magazine ArticleThe stream of customers who visit Flanagan Theme Parks has started to dwindle. The fictional Australian company must decide, with the help of consultant... -
Are Your Prices Too Low?
Pricing strategy Magazine ArticleThe answer may well be yes. Here’s why. -
When Cost-Plus Pricing Is a Good Idea
Pricing strategy Digital ArticleThough out of fashion among pricing experts, it has some benefits. -
Ain’t Too Proud to Beg: Pricing Lessons from the Rolling Stones
Pricing strategy Digital ArticleThe band needs to cut prices without damaging their brand. -
Case of the Pricing Predicament (Commentary for HBR Case Study)
Sales & Marketing Magazine ArticleScott Palmer's most important account, Occidental Aerospace, is pushing for a discount, but Standard Machine Corp., Scott's company, has a long-standing...
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Netflix in 2011
Strategy & Execution Case Study11.95View Details Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model.... -
The DivaCup: Navigating Distribution and Growth
Sales & Marketing Case Study11.95View Details When the mother-daughter founders of DivaCup set out with a mission to disrupt the menstrual care industry with an innovative product form, they initially... -
Marketing Strategies for the Pre-launch Phase
Management Case Study8.95View Details This module note was prepared by Marketing Unit Faculty to aid students in the Harvard Business School RC Marketing course. -
Monsanto--The Launch of Roundup Ready Soybeans
Sales & Marketing Case Study11.95View Details As Monsanto launches Roundup Ready® Soybeans in 1995, its executives must choose a target segment and decide how to position the new product and how to... -
OTE: Managing in Times of National Crisis (A)
Strategy & Execution Case Study11.95View Details In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent... -
Tanishq: Pricing, Retail Selling and Inventory Management of Jewellery
Sales & Marketing Case Study11.95View Details The Indian jewellery market is highly fragmented and ruled over by local players. Many unethical practices exist in the jewellery market, like the undercaratage... -
CEMEX: Rewarding the Egyptian Retailers, Video
Sales & Marketing Case Study150.00View Details CEMEX has pursued an aggressive de-commoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role... -
Variance Analysis and Flexible Budgeting
Finance & Accounting Case Study8.95View Details Facilitates the teaching of cases on variance analysis and flexible budgeting. Uses algebra, diagrams, and numerical examples to illustrate the calculation... -
Las Vegas Sands Corp.: Pricing Game in Vegas
Sales & Marketing Case Study11.95View Details In 2016, MGM Resorts International announced it would break with the long-standing tradition of providing free parking on the Las Vegas Strip. Other Las... -
Wiikano Orchards
Sales & Marketing Case Study8.95View Details Wiikano Orchards, a family-owned business, faces declining demand in a commodity industry. The president is considering rebranding Wiikano's apple juice,... -
J.C. Penney's 'Fair and Square' Strategy (B): Out with the New, In with the Old
Sales & Marketing Case Study5.00View Details In his August 2012 earnings call, CEO Ron Johnson urged investors to be patient and stay the course with the revised JC Penney marketing strategy despite... -
Coca-Cola Zero Sugar: The Value Cycle During a Relaunch
Global Business Case Study11.95View Details A 2016 consumer survey in the United Kingdom revealed that five out of 10 people did not know that Coca-Cola Zero (Coke Zero) contained no sugar. Many... -
HBR's 10 Must Reads on Sales (with bonus interview of Andris Zoltners)
Sales & Marketing Book24.95View Details Sales isn't about pushing products or being efficient; it's about building the right systems to manage and empower your salespeople. If you read nothing... -
House for Sale: The Seller
Management Case Study8.95View Details You are married with three children, your wife is seven months pregnant, and you live in a commodious three-bedroom apartment. Your wife's family lives... -
Technical Note on Equity-Linked Consideration, Part 1: All-Stock Deals
Finance & Accounting Case Study8.95View Details What the acquiring company pays for a target in a merger or acquisition is called "consideration." Consideration can be in the form of cash, shares, or... -
Delhi Metro Airport Express Line: Making it Viable
Strategy & Execution Case Study11.95View Details In 2014, the Delhi Metro Rail Corporation (DMRC) had just taken over operations of the Delhi Airport Metro (DAM), which connected the Indira Gandhi International... -
Hulu: Redefining the Way People Experience TV
Leadership & Managing People Case Study11.95View Details In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service... -
NTT DoCoMo: Marketing i-mode
Sales & Marketing Case Study11.95View Details i-mode is a wireless Internet service offered in Japan by NTT DoCoMo. In just three years, the service has won over 30 million subscribers and achieved... -
Xbox Game Pass: Business Model Optimization and Transformation
Management Case Study11.95View Details Microsoft launched the Xbox gaming console on November 15, 2001. For years, Microsoft used the "razor-razorblade" business model for Xbox by subsidizing... -
Expo'98 (B): Ticketing Strategy
Strategy & Execution Case Study5.00View Details In the Expo98 (A) case, Julio Cardoso, an INSEAD Alumnus, is being asked to design the ticketing strategy for Expo98. He needs to analyse the objectives...
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Uber's "Price Gouging" Is the Future of Business
Sales & Marketing Digital ArticleMost companies mistakenly take a one-size-fits-all approach to prices. -
Why Do Companies Succumb to Price Fixing?
Government policy and regulation Magazine ArticleWhen Ben Franklin wrote Poor Richard’s Almanac and the words, “A little neglect may breed great mischief,” he did not have price fixing in mind. To the 47 executives in companies in the folding-box industry convicted of price fixing, however, the words seem tailored to fit. In those companies convicted under antitrust laws in 1976, […] -
Netflix in 2011
Strategy & Execution Case Study11.95View Details Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model.... -
Las Vegas Sands Corp.: Pricing Game in Vegas, Teaching Note
Sales & Marketing Digital ArticleTeaching note for case W17780. -
The DivaCup: Navigating Distribution and Growth
Sales & Marketing Case Study11.95View Details When the mother-daughter founders of DivaCup set out with a mission to disrupt the menstrual care industry with an innovative product form, they initially... -
Marketing Strategies for the Pre-launch Phase
Management Case Study8.95View Details This module note was prepared by Marketing Unit Faculty to aid students in the Harvard Business School RC Marketing course. -
Monsanto--The Launch of Roundup Ready Soybeans
Sales & Marketing Case Study11.95View Details As Monsanto launches Roundup Ready® Soybeans in 1995, its executives must choose a target segment and decide how to position the new product and how to... -
Industrial Pricing to Meet Customer Needs
Marketing Magazine ArticleWhen a customer buys a product he or she goes through a complex process of balancing the price of the product against the perceived benefits, costs, risks, and value in use of the product. If the customer thinks this way when analyzing a purchase, say these authors, it makes great sense for marketers to set […] -
OTE: Managing in Times of National Crisis (A)
Strategy & Execution Case Study11.95View Details In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent... -
Tanishq: Pricing, Retail Selling and Inventory Management of Jewellery
Sales & Marketing Case Study11.95View Details The Indian jewellery market is highly fragmented and ruled over by local players. Many unethical practices exist in the jewellery market, like the undercaratage...