A version of this article appeared in the September 2003 issue of Harvard Business Review.
Plumbing Web Connections
Web services will quietly transform the way you do business, whether you’re ready or not.
Summary.
Reprint: F0309B
IBM director of Web infrastructure software Bob Sutor is a key leader in the arcane world of Web services. In this conversation, he says it’s just a matter of time before companies seamlessly connect their systems and software via the Internet through all-but-invisible applications. Web services will change the way we do business.
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HBR Learning
HBR Learning
Process Improvement Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Process Improvement. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to get things done—better.