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Tech Is Transforming People Analytics. Is That a Good Thing?
Finance & Accounting Digital ArticleNew tools can help organizations manage stress and performance - but only if they're deployed ethically. -
Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
How Machine Learning Will Transform Supply Chain Management
Supply chain management Magazine ArticleIt does a better job of using data and forecasts to make decisions. -
Team Leaders Need Better Data, Faster
Finance & Accounting Digital ArticleThey're the ones who have the real power to change things. -
The Forecasting Sweet Spot Between Micro and Macro
Strategic planning Digital Article“Middle data” is an overlooked resource. -
Give Your Employees Specific Goals and the Freedom to Figure Out How to Reach Them
Organizational Development Digital ArticleIt's an idea that needs to be a part of the future of work. -
Home Depot's Blueprint for Culture Change
Organizational Development Magazine ArticleWhat could be harder than turning around a seemingly wildly successful company by imposing a centralized framework on a heretofore radically decentralized,... -
Is Your AI-First Strategy Causing More Problems Than It's Solving?
Technology & Operations Digital ArticleConsider a more balanced and thoughtful approach to AI transformation. -
Making Better Investments at the Base of the Pyramid
Economics Magazine ArticleManagers of business ventures that work with the world’s poor need more than financials and feel-good stories to measure success. They need to know exactly who’s benefiting and how. -
Will AI Replace the Front Office in Pro Sports?
Strategy & Execution Digital ArticleThe predictive power of machine learning is a game changer. -
How to Fix HR
Organizational Development Magazine ArticleHR departments should be held responsible for their companies' performance, not just for programs that provide services and support to staff. -
Corporate Budgeting Is Broken--Let's Fix It
Organizational Development Magazine ArticleCorporate budgeting is a joke, and everyone knows it. It consumes a huge amount of executives' time, forcing them into endless rounds of dull meetings... -
What You Can Learn from Family Business
International business Magazine ArticleFocus on resilience, not short-term performance. -
Driven by a Purpose
Goals that align with an organization's purpose-drive results. -
6 Ways AI Could Disrupt Your Business
Technology & Operations Digital ArticleAsk these questions now to plan for the challenges ahead. -
Big, Theatrical Meetings Are a Waste of Time
Leadership & Managing People Digital ArticleDon't let showmanship get in the way of productive conversations. -
How Much Board Turnover Is Best?
Performance indicators Magazine ArticleSome criticize boards for leaving the evolution of their composition to chance, allowing director retirements to dictate the pace of change. Support for annual director elections and for increased transparency around director nominations suggests that some shareholders would like to see more turnover. Is there evidence that companies and shareholders actually benefit when boards add […] -
AEI's President on Measuring the Impact of Ideas
Organizational Development Magazine ArticleAfter the Great Recession, the American Enterprise Institute, a Washington think tank, needed to compete even harder for every dollar. Arthur C. Brooks... -
When Patient Experience and Employee Engagement Both Improve, Hospitals’ Ratings and Profits Climb
Business communication Digital ArticleThe combination of the two is more powerful than either on its own. -
Experience Doesn't Predict a New Hire's Success
Organizational Development Magazine ArticleIs it time to rethink the way we assess job applicants? A recent review of 81 workplace studies suggests that it is. In it Chad Van Iddekinge of Florida...
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MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming... -
Belk: Towards Exceptional Scheduling
Organizational Development Case Study11.95View Details With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from... -
SK Group: Social Progress Credits
Finance & Accounting Case Study11.95View Details SK Group was one of the largest companies South Korea. A family-run conglomerate consisting of around 120 subsidiaries and employing more than 100,000,... -
Store24
Finance & Accounting Case Study11.95View Details Illustrates how nonfinancial performance measures can be used to manage a business and evaluate the success of a strategy. -
Common Fund Hedge Fund Portfolio
Finance & Accounting Case Study11.95View Details The Common Fund, a nonprofit consortium of educational institutions, is deciding whether to create a fund of hedge funds for its members, and if it does,... -
C3.ai-Driven to Succeed
Strategy & Execution Case Study11.95View Details CEO Tom Siebel navigates his artificial intelligence (ai) startup through a series of pivots, market expansions, and even an elephant attack to become... -
Mercy Corps: Positioning the Organization to Reach New Heights
Organizational Development Case Study11.95View Details Mercury Corps, the world's 5th largest international relief and development agency, is at a turning point. The nonprofit's opportunities to grow and serve... -
Velky Potraviny--Prague
Technology & Operations Case Study11.95View Details Velky Potraviny is a discount grocery store chain in the Czech Republic. The firm strives to be the market leader in providing a wide assortment of grocery... -
Cross Country Group: A Piece of the Rock (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Measure and Boost Team Performance
How far can your team go? Learn how to use goals, metrics, accountability, and praise to help your team excel. -
A Tale of Two Managers
Leadership & Managing People Case Study11.95View Details This short case is intended as a vehicle instructors can use to introduce cases to a management or leadership class and to start a discussion about what... -
Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?
Finance & Accounting Case Study11.95View Details In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services... -
Establish Accountability
How to ensure that your team takes responsibility for generating results? Define what success will look like. Create a schedule and budget. And develop... -
Shanghai: GDP Apostasy
Finance & Accounting Case Study11.95View Details The case describes Shanghai's decision to abandon growth of Gross Domestic Product (GDP) as its primary metric of measuring success. Within this context,... -
Martini Klinik: Prostate Cancer Care 2019
Strategy & Execution Case Study11.95View Details Since its establishment in 2005, Hamburg's Martini Klinik had single-mindedly focused on prostate cancer care with a commitment to measure long term health... -
Turner Construction Company: Project Management Control Systems
Finance & Accounting Case Study11.95View Details After providing a brief overview of Turner Construction Co.'s structure and project work, the case gives a detailed description of its project management... -
London Public Library
Organizational Development Case Study11.95View Details The chief executive officer (CEO) of the London Public Library (LPL) had developed and had begun to implement a strategic plan to improve the LPL. The... -
Avaya (C): Implementing Demand Generation in Brazil
Sales & Marketing Case Study5.00View Details Avaya's top management wants to improve demand generation. This requires an improvement in the relationship between Sales and Marketing. This case series...
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Why You Need a Business Intelligence Competency Center
Strategy & Execution Other Article9.50View Details Like most management systems, business intelligence (BI) and performance management (PM) systems don't just maintain themselves, let alone evolve on their... -
Tech Is Transforming People Analytics. Is That a Good Thing?
Finance & Accounting Digital ArticleNew tools can help organizations manage stress and performance - but only if they're deployed ethically. -
Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
Balanced Scorecard at Sears: A Compelling Place for Feedback and Learning
Finance & Accounting Other Article9.50View Details Steve Kirn, vice president of innovation and organizational development at Sears, describes how the willingness to acknowledge that management methods... -
MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Balanced Scorecard Report, March/April 2000, Volume 2, Number 2
Finance & Accounting Other Article49.95View Details This issue contains the following articles: a discussion of how to get all employees aligned to the strategy, so that they make it part of their daily... -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming... -
British Telecommunications Worldwide & Culture and the Balanced Scorecard: Is Your Company Practicing What It Preaches?
Finance & Accounting Other Article9.50View Details This reprint contains two articles: 1) From accelerated planning and implementation cycles to new ways of working with joint venture partners: a look... -
Leading With Next-Generation Key Performance Indicators
Technology & Operations Digital ArticleMIT Sloan Management Review and Google's new cross-industry survey about key performance indicators (KPIs) asked senior executives to explain how they... -
Communication and Education to Make Strategy Everyone's Job
Finance & Accounting Other Article9.50View Details Once you've formulated your company's strategy--built scorecards for corporate, the divisions, business units, shared services, and strategic partners--what...