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What Do Customers Really Want?
Sales & Marketing Magazine ArticleA customer-research technique that requires respondents to make a sequence of explicit trade-offs when choosing their preferred product attributes can... -
What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
How E-Commerce Will Trump Brand Management
Marketing Magazine ArticleThe Internet promises to give marketing the same boost in productivity that new operational strategies have given to manufacturing. -
How Companies Should Play the Olympics
Marketing Digital ArticleNormally, the Olympic Games are a positive force in marketing. Worldwide marketing expenditures increase as official sponsors and unofficial free-riders attach themselves to the Olympic logo, to particular sports, national teams or individual athletes. Global brands, in particular, see the Olympics and World Cup soccer as the two most important international sporting events; brand linkage […] -
The Rise of the Digital CMO
Marketing Digital ArticleMany CMOs see their digital future, but still struggle to make the case across the executive ranks. -
Five New Year's Resolutions Every Leader Should Make
Sales & Marketing Digital ArticleLeaders must leverage and develop diverse talent in 2014. -
Why Marketers Are Returning to Traditional Advertising
Sales & Marketing Digital ArticleSeven reasons companies are reinvesting in TV, radio, and print ads. -
Authenticity Lessons from the American Girl Store
Marketing Digital ArticleI wasn’t thrilled. I’d just learned that the trip to NYC that I was taking with my extended family would center on the American Girl store. When I think New York, I think Central Park, Broadway shows, fancy cocktails, and shopping. I’m not a doll person, not now in my 33rd year, or ever. I […] -
Marketing in an Unpredictable World
Sales & Marketing Magazine Article... -
What High-Tech Managers Need to Know About Brands
IT management Magazine ArticleBrands are not just names slapped on products by the marketing department; they embody the value those products have for your customers. That may be more true for high-tech products than it is for soap. -
Television’s Future Has a Social Soundtrack
Social media Digital ArticleTV without social will be as hard to remember as movies without sound. -
Using AI to Track How Customers Feel — In Real Time
Technology and analytics Digital ArticleThere’s a lot that quantitative surveys aren’t telling you. -
Industrial Pricing to Meet Customer Needs
Marketing Magazine ArticleWhen a customer buys a product he or she goes through a complex process of balancing the price of the product against the perceived benefits, costs, risks, and value in use of the product. If the customer thinks this way when analyzing a purchase, say these authors, it makes great sense for marketers to set […] -
Just in Time for the Holidays (HBR Case Study and Commentary)
Technology & Operations Magazine ArticleIt's the busiest time of year for North Pole Workshops. Production is in high gear, and the elves are on overtime in the sprint toward Christmas. But... -
Branding in the Digital Age: You're Spending Your Money in All the Wrong Places
Sales & Marketing Magazine ArticleConsumers today connect with brands in fundamentally new ways, often through media channels that are beyond manufacturers' and retailers' control. That... -
How Would Walt Disney Market in 2009?
Brand management Digital ArticleWalt Disney, the man, was equal parts technological genius and ancient story teller. He drew upon stories that reverberated with our humanity and told them in sizzling new ways that shaped memorable experiences. Simultaneously he knew how to leverage every powerful method of engaging the consumer and he swarmed them with multiple modes of his […] -
Is Office Politics a White Man's Game?
Organizational Development Digital ArticleA roundup of the research on organizational politics, race, and gender. -
Counterpoint: Old Habits Die Hard, but They Do Die
Strategy & Execution SpotlightA Counterpoint: In "Old Habits Die Hard, but They Do Die," Rita Gunther McGrath argues that although the theory of cumulative advantage makes sense in... -
Embrace Customer Empathy
Measuring the success of a product goes beyond the bottom line. Cultivate a relationship with your consumer. In partnership with BigThink Edge. -
Retailing:Â Confronting the Challenges That Face Bricks-and-Mortar Stores
Technology and analytics Magazine ArticleNew technologies can be dazzling. But do they represent the future of retailing? Have the fundamentals really changed?
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Research: Smaller, More Precise Discounts Could Increase Your Sales
Pricing strategy Digital ArticleWhy bigger discounts don’t necessarily attract more customers. -
Stop Overlooking the Leadership Potential of Asian Employees
High potential employees Digital ArticleWhen companies leverage the diverse talents of their Asian workforce, they can evolve into more global, agile, and powerful hubs of innovation and growth. -
Why You Should Be Tracking Customer Surplus Value
Customer experience Digital ArticleThis key metric can help you measure customer loyalty. -
How Marketers Can Adapt to LLM-Powered Search
Marketing Digital ArticleWith the addition of AI-generated overviews, Google, Perplexity, OpenAI and other search engines are changing how consumers find information. -
How Your Business Should Tap into the Creator Economy
Social marketing Digital ArticleInfluencer marketing is upending established customer-facing businesses. -
How Inclusive Brands Fuel Growth
Marketing Magazine ArticleThey unlock new sources of value by meeting the needs of underrecognized customers. -
What Makes a Successful Celebrity Brand?
Marketing SpotlightStars are using their influencer status to launch their own products and capture more profits for themselves. -
How Marketers Choose College Athlete Influencers
Marketing SpotlightHere are the characteristics that matter most. -
Winning at Influencer Marketing
Marketing Magazine ArticleOver the past 20 years the social media influencer industry has completely rearranged the way information and culture are conceived, produced, marketed, and shared. This month’s Spotlight package looks at how brands are responding. -
Why the Influencer Industry Needs Guardrails
Marketing SpotlightAnd how to professionalize a maturing practice -
Should Your Brand Hire a Virtual Influencer?
Marketing SpotlightRelying on AI-generated personalities can be a low-risk, high-engagement strategy. -
Winning at Influencer Marketing
Management Digital ArticleOver the past 20 years the social media influencer industry has completely rearranged the way information and culture are conceived, produced, marketed,... - SPONSORED CONTENT FROM Quad
Eliminating Complexity for a Frictionless Marketing Experience
Sales and marketing ResearchResearch Report Sponsored By Quad -
Research: Why People Really Buy Upcycled Products
Environmental sustainability Digital ArticleCreativity is more of a selling point than sustainability. -
How One Marketing Team Made AI Part of Its Daily Work
Marketing Digital ArticleNine out of ten marketers agree: Organizations must increase their use of AI if they want to stay competitive. -
How Automakers Can Address Resistance to Self-Driving Cars
Marketing ResearchNew research shows that consumers think automated vehicles are good for other people, but not for themselves. -
Why Has the EV Market Stalled?
Marketing Digital ArticleIf automakers want to boost sales, they must cater to a different set of interests and concerns. -
Lessons from the Bud Light Boycott, One Year Later
Marketing Digital ArticleSix factors that make a brand more susceptible to consumer backlash. -
Put Marketing at the Core of Your Growth Strategy
Marketing Digital ArticleThree ways to use marketing as a lever for growth, according to McKinsey research. -
How to Market Sustainable Products
Environmental sustainability Magazine ArticleThree paths to success
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Note on Evaluating Empirical Research
Sales & Marketing Case Study8.95View Details This note is intended to provide students with a basic understanding of how to evaluate empirical research papers. While reading both case studies and... -
Brand Storytelling
Sales & Marketing Case Study8.95View Details Marketers have long appreciated the value and power of storytelling. Stories fill brands with resonant and relevant meaning and empower brands to serve... -
UnME Jeans: Branding in Web 2.0
Sales & Marketing Case Study11.95View Details This case introduces emerging Web 2.0 social media in virtual worlds, social networking sites, and video sharing sites, and encourages students to explore... -
Apollo Tyres India: Sustaining an Organic Growth
Strategy & Execution Case Study11.95View Details The chairman of one of India's leading tire manufacturers must devise a strategy to maintain his company's significant position in the tire industry.... -
The American Repertory Theater
Strategy & Execution Case Study11.95View Details When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T. - also seen spelled as American Repertory Theatre) first started... -
Single Earth: Science White Paper Supplement
Strategy & Execution Case Study5.00View Details Science White Paper prepared by Single.Earth to give an overview of the models and solutions it has developed. -
Uncharted Waters at Ventoso Ship Supply: A Sensory Marketing Dilemma (A)
Sales & Marketing Case Study11.95View Details This is a three-part, disguised case series. In June 2009, Diana Zanzi was hired by Ventoso Ship Supply, an Italian sailboat manufacturer, to help... -
Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (A)
Global Business Case Study11.95View Details Proposed in 2012, Nord Stream 2 was a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea. Gazprom,... -
Data-Enabled Insights from Sericulture: Jayalaxmi Agro Tech
Sales & Marketing Case Study11.95View Details Jayalaxmi Agro Tech (JAT), a company based out of Bellary in Karnataka and co-founded by Anand Babu, strives to keep the Indian farmer informed about... -
Out of Hand Theater: Monetizing Creativity
Management Case Study11.95View Details Ariel Fristoe co-founded the Out of Hand Theater ensemble (OOH) in Atlanta in 2001. OOH began as a traditional theater nonprofit, which Ariel and her... -
Marketing Strategies for the Pre-launch Phase
Management Case Study8.95View Details This module note was prepared by Marketing Unit Faculty to aid students in the Harvard Business School RC Marketing course. -
Monsanto--The Launch of Roundup Ready Soybeans
Sales & Marketing Case Study11.95View Details As Monsanto launches Roundup Ready® Soybeans in 1995, its executives must choose a target segment and decide how to position the new product and how to... -
The Opioid Epidemic (A)
Leadership & Managing People Case Study11.95View Details This case provides an overview of the history and causes of the U.S. opioid epidemic. It begins with a history of opium and pain management, leading into... -
OTE: Managing in Times of National Crisis (A)
Strategy & Execution Case Study11.95View Details In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent... -
Maruti Suzuki India Limited - Industrial Relations (B)
Leadership & Managing People Case Study5.00View Details After a series of strikes in its Manesar manufacturing plant in 2011, Maruti Suzuki India Limited is beginning to recover from the after-effects of the... -
FIFA and The World Cup: The Future of Football
Leadership & Managing People Case Study11.95View Details Should FIFA host its biggest event-the FIFA World Cup-every two years instead of every four, as it has been doing since the event's inception in the 1930s?... -
SoulCycle: The Road Ahead
Strategy & Execution Case Study11.95View Details Julie Rice and Elizabeth Cutler founded SoulCycle, an indoor cycling studio chain, in 2006 as more than a health club; they wanted it to become a lifestyle... -
The Volkswagen Emissions Scandal
Strategy & Execution Case Study11.95View Details In September 2015, VW had admitted to United States regulators that it had deliberately installed "defeat devices" in many of its diesel cars, which enabled... -
Kraft Foods: The Coffee Pod Launch (B)
Sales & Marketing Case Study5.00View Details An abstract is not available for this product. -
Marketing Strategies for the Launch Phase
Management Case Study8.95View Details This module note was prepared by Marketing Unit Faculty to aid students in Harvard Business School's RC Marketing course.
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What Do Customers Really Want?
Sales & Marketing Magazine ArticleA customer-research technique that requires respondents to make a sequence of explicit trade-offs when choosing their preferred product attributes can... -
Note on Evaluating Empirical Research
Sales & Marketing Case Study8.95View Details This note is intended to provide students with a basic understanding of how to evaluate empirical research papers. While reading both case studies and... -
Apollo Tyres India: Sustaining an Organic Growth - Teaching Note
Strategy & Execution Digital ArticleTeaching note for W15285. -
What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
Brand Storytelling
Sales & Marketing Case Study8.95View Details Marketers have long appreciated the value and power of storytelling. Stories fill brands with resonant and relevant meaning and empower brands to serve... -
UnME Jeans: Branding in Web 2.0
Sales & Marketing Case Study11.95View Details This case introduces emerging Web 2.0 social media in virtual worlds, social networking sites, and video sharing sites, and encourages students to explore... -
Marketing Today: Branding for Digital Marketing and Social Media
Sales & Marketing Digital ArticleBasics of Branding: A Practical Guide for Managers is a 6-chapter book published in 2013 by the Business Expert Press and written by Jay Gronlund, president... -
How E-Commerce Will Trump Brand Management
Marketing Magazine ArticleThe Internet promises to give marketing the same boost in productivity that new operational strategies have given to manufacturing. -
Transformation: How Changes in Substance and Circumstances Affect Consumer Thinking
Sales & Marketing Book Chapter8.95View Details Nearly every product and service is evaluated in terms of the nature and magnitude of the transformation they foster or inhibit. This chapter examines... -
How Companies Should Play the Olympics
Marketing Digital ArticleNormally, the Olympic Games are a positive force in marketing. Worldwide marketing expenditures increase as official sponsors and unofficial free-riders attach themselves to the Olympic logo, to particular sports, national teams or individual athletes. Global brands, in particular, see the Olympics and World Cup soccer as the two most important international sporting events; brand linkage […]