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What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
When Fandom Clashes with IP Law
Intellectual property Digital ArticleShould companies control all the ways people experience art? -
Female Supreme Court Justices Are Interrupted More by Male Justices and Advocates
Leadership & Managing People Digital ArticleWomen have adapted by being less polite themselves. -
Putting Products into Services
Strategy & Execution Magazine ArticleHigh-end professional services firms, unlike product companies, traditionally experience only linear revenue growth. That's because selling more services... -
Points of Law: Unbundling Corporate Legal Services to Unlock Value
Strategy & Execution Magazine ArticleThe traditionally close relationship between corporate legal departments and big law firms is being disrupted--in part because the former are concerned... -
Collaborating Well in Large Global Teams
Leadership & Managing People Digital ArticleIt starts with a clear shared objective. -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Leadership & Managing People Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
Why Women and People of Color in Law Still Hear “You Don’t Look Like a Lawyer”
Race Digital ArticleInterviews with black female lawyers shed new light on the obstacles they face. -
Better Sales Networks
Sales & Marketing Magazine ArticleAnyone in sales will tell you that social networks are critical. The more contacts you have, the more leads you'll generate and, ultimately, the more... -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over.
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Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (A)
Global Business Case Study11.95View Details Proposed in 2012, Nord Stream 2 was a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea. Gazprom,... -
Global Expansion at Sanford C. Bernstein (B) (Abridged)
Organizational Development Case Study5.00View Details Sanford C. Bernstein, a premier sell-side research firm, is expanding globally, and has recently opened an office in Hong Kong. Global Director of Research... -
Tiantong & Partners: Transforming Litigation Practice in China
Strategy & Execution Case Study11.95View Details Jiang Yong founded Tiantong & Partners in 2002, seeking to radically improve the level of litigation-related services in China. By 2015, Tiantong was... -
KCC: Third Time's the Charm?
Innovation & Entrepreneurship Case Study11.95View Details KCC was founded by two bankruptcy lawyers who saw the potential to tap technology to make dramatic improvements in the work they could perform for clients.... -
Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions
Leadership & Managing People Case Study11.95View Details Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the... -
Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark
Organizational Development Case Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Products Liability: The Innovation Responsible for the Rise and Fall of Takata
Strategy & Execution Case Study11.95View Details This case begins with post-deposition thoughts of Sean Burns, a 23-year veteran of Takata Corp. The lawsuit that gave rise to the deposition was brought... -
Hale and Dorr (A)
Sales & Marketing Case Study11.95View Details Highlights how word-of-mouth is crucial in the acquisition of new customers. Specifically, it shows the existence of both internal (to the firm) and external... -
People Management, The Mantra for Success: The Case of Singhania and Partners
Leadership & Managing People Case Study11.95View Details The case is about HR practices at Singhania and Partners, one of the largest full-service national law firms in India. People are at the core of the services... -
Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (B)
Global Business Case Study5.00View Details Nord Stream 2, a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea, was a critical project for Gazprom,... -
DLA Piper's Capital Markets Practice
Leadership & Managing People Case Study11.95View Details No abstract available. -
Accenture's Code of Business Ethics
Leadership & Managing People Case Study11.95View Details Leaders of Accenture's compliance and ethics program are seeking to design a new code of business ethics for its global workforce of over 400,000 employees.... -
Brainard, Bennis & Farrell (A)
Organizational Development Case Study11.95View Details A law firm must decide how to split partnership profits among the partners. Issues of seniority versus performance, performance evaluation, and lack of... -
An Innovative Anti-bribery Commitment?
Leadership & Managing People Case Study11.95View Details A company commits to providing investors a 200% return on their investment if either the firm or its founder is investigated for corruption. -
France Telecom (C): An Unprecedented Trial
Organizational Development Case Study5.00View Details In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom... -
CEO Activism (B)
Global Business Case Study5.00View Details Supplement to case 617001. -
Justice-as-a-Service at RightNow
Innovation & Entrepreneurship Case Study11.95View Details The case examines the focus of an early stage company, and how an unexpected external incidence can threaten or void the business model. It encompasses... -
The Promotion Process at Chung and Dasgupta, LLP
Organizational Development Case Study11.95View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
High-Impact Wealth Management: Andrew Puts a Ring on It
Finance & Accounting Case Study11.95View Details The High-Impact Wealth Management case series is a portfolio of cases that are built around the high-impact theme. Each case in the series can stand on... -
Disrupting Justice at RightNow: Persevere, Pivot or Perish
Innovation & Entrepreneurship Case Study11.95View Details The case examines the focus of an early stage company, and how an unexpected external incidence can threaten or void the business model. It encompasses...
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Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (A)
Global Business Case Study11.95View Details Proposed in 2012, Nord Stream 2 was a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea. Gazprom,... -
Global Expansion at Sanford C. Bernstein (B) (Abridged)
Organizational Development Case Study5.00View Details Sanford C. Bernstein, a premier sell-side research firm, is expanding globally, and has recently opened an office in Hong Kong. Global Director of Research... -
Tiantong & Partners: Transforming Litigation Practice in China
Strategy & Execution Case Study11.95View Details Jiang Yong founded Tiantong & Partners in 2002, seeking to radically improve the level of litigation-related services in China. By 2015, Tiantong was... -
KCC: Third Time's the Charm?
Innovation & Entrepreneurship Case Study11.95View Details KCC was founded by two bankruptcy lawyers who saw the potential to tap technology to make dramatic improvements in the work they could perform for clients.... -
The CRISPR-Cas9 Quarrel, Teaching Note
Innovation & Entrepreneurship Digital ArticleTeaching note for case 817020. -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
Saga of Prince Jefri and KPMG (A): Mystery of the Missing Billions
Leadership & Managing People Case Study11.95View Details Accounting and law firms around the globe are following with great interest the progress through British courts of a lawsuit. Those familiar with the... -
Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark
Organizational Development Case Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
Products Liability: The Innovation Responsible for the Rise and Fall of Takata
Strategy & Execution Case Study11.95View Details This case begins with post-deposition thoughts of Sean Burns, a 23-year veteran of Takata Corp. The lawsuit that gave rise to the deposition was brought... -
Ron Johnson: A Career in Retail, Video
Organizational Development Digital ArticleThis is a video supplement, to be used when teaching the Ron Johnson: A Career in Retail case (516016). In April 2013, Ron Johnson (HBS '84) stepped...
