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Play It Safe or Take a Stand? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleThe CFO of a plastics company has been asked to moderate a heated internal debate over a revolutionary technology. The head of R&D thinks the company... -
"Serious" Leaders Need Self-Care, Too
Leadership & Managing People Digital ArticleIt's not just a bunch of hippy-dippy nonsense. -
BP's Tony Hayward and the Failure of Leadership Accountability
Leadership & Managing People Digital ArticleBP doesn't need an engineer at the helm. It needs a leader. Of course engineers matter, when the task is stemming damage from the largest oil spill in... -
New Perspective Through Reflection
One clarifying comment in a coaching conversation can help shift a person's perspective. -
Power Failure in Management Circuits
Business communication Magazine ArticleThe position, not the person, often determines whether a manager has power. -
5 Tactics to Combat a Culture of False Urgency at Work
Leadership & Managing People Digital ArticleDo you and your team feel chronically overwhelmed and reactive? -
Ten Essentials for Getting Value from Values
Leadership & Managing People Digital ArticleMany organizations have statements of mission and values. Unfortunately, most of them sound alike. Who could quibble with the importance of "respect"... -
Afraid to Damage the Relationship
Why failing to give feedback does long-term damage. -
Uber’s New CEO Will Have to Win on Two Fronts Simultaneously
Leadership Digital ArticleHe should start by spending time in the field, not the corporate office. -
Four Tools For Defeating Denial
Leadership Digital ArticleDenial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […] -
Forgive and Remember: How a Good Boss Responds to Mistakes
Managing people Digital ArticleRecently, I posted a list of 12 Things Good Bosses Believe. Now I’m following up by delving into each one of them. This post is about the eighth belief: “One of the best tests of my leadership — and my organization — is “what happens after people make a mistake?” I have authored or co-authored […] -
Managing Idiosyncratic Talent
People with certain cognitive conditions may not do well in job interviews-but they may have exactly the talents you need for an open position in your... -
In a Real Emergency, Should Your Company or Your Community Come First?
Decision making and problem solving Digital ArticleA fictional bank CEO must make a fast decision in the face of an unthinkable crisis. What would you do in his place? Editors’ Note: This fictional case study will appear in a forthcoming issue of Harvard Business Review, and your comments will be considered for publication in the magazine. We’ll email you if your […] -
Anyone Can Learn to Be a Better Leader
Leadership & Managing People Digital ArticleYou just have to put in the work. -
Ask JPMorgan’s Dimon: Not Everyone Follows the Leader
Power and influence Digital ArticleJust a few days ago James Dimon, CEO of JPMorgan Chase, was riding high. Not only did he pick up Bear Stearns in what amounted to a fire sale – shares that only a year ago fetched $159 a piece were going for $2 – he was heralded for doing so. Seen as a savior, […] -
The Successor’s Dilemma
Collaboration and teams Magazine ArticleLeadership transitions go awry with alarming frequency, often the result of an emotionally charged power struggle between the CEO and his would-be heir. Four practices, however, can help successors defuse the crisis—and make it to the top. -
Marketing in an Unpredictable World
Sales & Marketing Magazine Article... -
Smart Power
Power and influence Magazine ArticleGreat leaders know when hard power is not enough. -
The Skills Doctors and Nurses Need to Be Effective Executives
Leadership & Managing People Digital ArticleThey're simple but overlooked in health care. -
Three Ways to Keep Your Ego in Check
Leadership Digital Article“It’s okay if other people think you’re God, but you’re in trouble if you start believing it.” David Cornwell, a sports attorney, recalled that quote as one uttered by his father, a surgeon. While Cornwell was speaking on Larry King Live about Tiger Woods’ foibles, the quote has relevance to anyone in a leadership position, […]
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The Psychology of CEO Succession
Management Digital ArticleChoosing the company's next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate... -
How AI Can Make Us Better Leaders
Leadership Digital ArticleAI can both make leaders more productive and help them become more aware of how they make people feel. -
Stop Overlooking the Leadership Potential of Asian Employees
High potential employees Digital ArticleWhen companies leverage the diverse talents of their Asian workforce, they can evolve into more global, agile, and powerful hubs of innovation and growth. -
TEAG01: Empower Your Teams to Solve Problems: Anna and Kristen Part 1
Management VideoAnna, a tour operations manager, is approached by her team member Kristen, an accommodations coordinator, about an issue she's facing working with a colleague... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Mark Part 4
Management VideoAnna, a tour operations manager, is approached by her team member Mark, a tour coordinator on her team, about an issue involving one of their most popular... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Kristen Part 2
Management VideoAnna, a tour operations manager, is approached by her team member Kristen, an accommodations coordinator, about an issue she's facing working with a colleague... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Mark Part 3
Management VideoAnna, a tour operations manager, is approached by her team member Mark, a tour coordinator on her team, about an issue involving one of their most popular... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Kristen Part 3
Management VideoAnna, a tour operations manager, is approached by her team member Kristen, an accommodations coordinator, about an issue she's facing working with a colleague... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Mark Part 2
Management VideoAnna, a tour operations manager, is approached by her team member Mark, a tour coordinator on her team, about an issue involving one of their most popular... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Mark Part 1
Management VideoAnna, a tour operations manager, is approached by her team member Mark, a tour coordinator on her team, about an issue involving one of their most popular... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Kristen Part 5
Management VideoAnna, a tour operations manager, is approached by her team member Kristen, an accommodations coordinator, about an issue she's facing working with a colleague... -
TEAG01: Empower Your Teams to Solve Problems: Anna and Kristen Part 4
Management VideoAnna, a tour operations manager, is approached by her team member Kristen, an accommodations coordinator, about an issue she's facing working with a colleague... -
DHPT01: Foster Psychological Safety: Meeting Part 3
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 4
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 2
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety WGLL
Management VideoCamila, VP of Product Management leads a team responsible for a new insurance pricing model. Her Team member Nate, a data analyst, expresses concerns... -
DHPT01: Foster Psychological Safety: Meeting Part 5
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 6
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety: Meeting Part 1
Management VideoCamilla and Nate discussed a strategy to decrease insurance premiums on a tight timeline. Camila will now gather the entire team to talk about how they'll... -
DHPT01: Foster Psychological Safety
Management VideoCamila, VP of Product Management leads a team responsible for a new insurance pricing model. Nate, a data analyst on her team, raises concerns about delivering...
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Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Defining Capitalism's Character: Tom Peters versus McKinsey
Leadership & Managing People Case Study11.95View Details In early 2021, McKinsey & Company (McKinsey) agreed to pay US$573 million to end US state-level investigations into claims that it had helped exacerbate... -
Arthur Andersen (B): From Waste Management to Enron
Finance & Accounting Case Study5.00View Details The cases describe the demise of Arthur Andersen, a firm that had long set the industry standard for professionalism in accounting and auditing. Once... -
Erik Peterson at Biometra (C)
Organizational Development Case Study5.00View Details Describes the outcome of Erik Peterson's meetings over the course of two days with a number of senior executives from the parent company. Students should... -
Frank Addante, Serial Entrepreneur
Innovation & Entrepreneurship Case Study11.95View Details Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one... -
Arthur Andersen (C): The Collapse of Arthur Andersen
Finance & Accounting Case Study5.00View Details The cases describe the demise of Arthur Andersen, a firm that had long set the industry standard for professionalism in accounting and auditing. Once... -
Hope for Special Hope? (A)
Technology & Operations Case Study11.95View Details This case set follows Eric and Holly Nelson, founders of Special Hope Network, a nonprofit organization providing holistic therapy services for children... -
Walter Reed National Military Medical Center (B): Integrating Army and Navy Cultures at the New Walter Reed
Leadership & Managing People Case Study8.95View Details This case is part of a four part series that examines the merger of the Walter Reed Army Medical Center and the National Naval Military Center at Bethesda... -
David Alpert (B)
Leadership & Managing People Case Study5.00View Details Personal history of David Alpert, with emphasis on psychoanalytic developmental issues. -
Goldman Sachs: The 10,000 Women Initiative
Sales & Marketing Case Study11.95View Details Goldman Sachs' five-year, $100 million philanthropic initiative to provide practical business and management education to 10,000 women around the globe... -
Meta: A New Direction To Leadership
Organizational Development Case Study11.95View Details On October 28, 2021, Mark Zuckerberg, founder, chief executive officer, and chair of Facebook Inc. (Facebook), announced Facebook's name change to Meta... -
Managing Change & Transformation in 2021
Leadership & Managing People Case Study8.95View Details Syllabus for Managing Change and Transformation 2021 EC Course -
Microsign Products
Organizational Development Case Study11.95View Details The case is about a micro to small manufacturing setup, Microsign Products, which has been in existence for the last thirty five years. Microsign Products... -
Municipal Decentralization in Buenos Aires: Sequel
Leadership & Managing People Case Study5.00View Details As part of its efforts to recover from hyperinflation and an oversized public sector, the government of Argentinaspecifically the province of Buenos Airesseeks... -
Performance Evaluation
Global Business Case Study6.95View Details Reprinted from J. Wiley & Sons. -
Google and Project Maven (B): An Eventful Week in June
Leadership & Managing People Case Study5.00View Details In April 2018, after it became known that Google was collaborating with the US Department of Defense on Project Maven, over 3,000 employees signed an... -
Redefining Value Creation in Value Chains: The Social Side of Sustainability
Leadership & Managing People Case Study11.95View Details Although most cases on the sustainability of supply chains focus on environmental impacts, this case assesses the role of producers and the social impact... -
Walter Reed National Military Medical Center (Epilogue): JTF CapMed: Three Years Later
Leadership & Managing People Case Study8.95View Details This case is part of a four part series that examines the merger of the Walter Reed Army Medical Center and the National Naval Military Center at Bethesda... -
Manage Meeting Problems
Communication Tool99.00View Details Even if you've prepared well for a meeting and it's going smoothly, problems can still arise. Discover powerful practices for managing problems-before...
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Balanced Scorecard Report, September-October 2009, Vol. 11, No. 5
Strategy & Execution Other Article49.95View Details This 10th anniversary issue of the Balanced Scorecard Report contains the following articles: "Linking Strategy to Operations: Part 2--Theme Teams and... -
Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Leadership and Team Simulation: Everest v3, Introductory Slides
Leadership & Managing People Digital ArticleIntroductory slides for product #8867. -
Play It Safe or Take a Stand? (HBR Case Study and Commentary)
Leadership & Managing People Magazine ArticleThe CFO of a plastics company has been asked to moderate a heated internal debate over a revolutionary technology. The head of R&D thinks the company... -
"Serious" Leaders Need Self-Care, Too
Leadership & Managing People Digital ArticleIt's not just a bunch of hippy-dippy nonsense. -
Stone Finch, Inc.: Young Division, Old Division, Teaching Note
Leadership & Managing People Digital ArticleTeaching Note for 3214 -
Defining Capitalism's Character: Tom Peters versus McKinsey
Leadership & Managing People Case Study11.95View Details In early 2021, McKinsey & Company (McKinsey) agreed to pay US$573 million to end US state-level investigations into claims that it had helped exacerbate... -
Arthur Andersen (B): From Waste Management to Enron
Finance & Accounting Case Study5.00View Details The cases describe the demise of Arthur Andersen, a firm that had long set the industry standard for professionalism in accounting and auditing. Once... -
BP's Tony Hayward and the Failure of Leadership Accountability
Leadership & Managing People Digital ArticleBP doesn't need an engineer at the helm. It needs a leader. Of course engineers matter, when the task is stemming damage from the largest oil spill in... -
Leadership and Strategic Risk Management: An SFO Approach
Strategy & Execution Other Article9.50View Details How can risk management be fixed? Banking executive Jack Klinck (and former chairman of BSC Hall of Fame company Mellon Europe), offers two solutions,...