Internal communication

Five strategies to help leaders strike the right balance between saying nothing and saying too much.

Four strategies to help you shift your mindset.

Brain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up...

[For more, visit the Communication Insight Center.] “Courage, innovation and discipline help drive company performance especially in tough economic times. Effective internal communications can keep employees engaged in the business and help companies retain key talent, provide consistent value to customers, and deliver superior financial performance to shareholders.” Watson Wyatt 2009 According to Watson Wyatt’s […]

Define an end goal that stays constant - even as the means to achieve it change.

Two low-cost, low-risk suggestions that can boost belonging.

They can't follow a north star they can't see.

Unscramble your signals.

Lessons from one company on how to navigate the ups and downs of going flat.

Multicultural teams offer a number of advantages to international firms, including deep knowledge of different product markets, culturally sensitive customer...

Rika Vázquez, seemingly reading from a script, welcomes the new team, and stresses their key role in supporting the organization and benefiting older...

Why do some teams consistently deliver high performance while other, seemingly identical teams struggle? Led by Sandy Pentland, researchers at MIT's Human...

Leaders find transitions into new roles the most challenging times in their professional lives, when they either build credibility and create momentum...

Gabby awkwardly speaks to hiring and retention challenges in the energy industry, citing changing values, job anxiety, and shifting priorities. Relying...

Gabby connects with everyone in the meeting while addressing the hiring and retention challenges in the energy industry, and emphasizes changing values...

Four strategies to motivate and inspire your team.

Consider two scenarios: Company A is a medical device maker that just released a new pacemaker. Its datasheet states that the device could fail once every...

As they deal with a business landscape that is evolving constantly, rapidly, and unpredictably, executives all over the world are full of questions about...

The world has changed — and so have your employees and customers.

[For more, visit the Communication Insight Center.] Editors’ note: This is the first in a series of posts examining myths about why employees don’t speak up, based on the June HBR article, “Debunking Four Myths About Employee Silence.” Leaders are supposed to solve problems and drive strategies. Judging by their performance over the last few […]