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Work in the Era of No Retirement
Leadership & Managing People Big IdeaAs the world's overall population skews older, the workforce is aging as well, with more older adults working well beyond what used to be considered the... -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
New Perspective Through Reflection
One clarifying comment in a coaching conversation can help shift a person's perspective. -
How Toxic Colleagues Corrode Performance
Organizational Development Magazine ArticleUncivil behavior at work damages productivity far more than most managers would imagine. -
Five New Year's Resolutions Every Leader Should Make
Sales & Marketing Digital ArticleLeaders must leverage and develop diverse talent in 2014. -
There's No Such Thing as Big Data in HR
Technology & Operations Digital ArticleThe limits of workforce analytics. -
Afraid to Damage the Relationship
Why failing to give feedback does long-term damage. -
Managing Idiosyncratic Talent
People with certain cognitive conditions may not do well in job interviews-but they may have exactly the talents you need for an open position in your... -
Missing Women, Empty Talent Pipelines, and CEO Compensation
Gender Digital ArticleWhat do the career prospects of female scientists, the general chaos of the mid-career managers’ life, the failure to adequately develop new cadres of leaders internally, and escalating CEO compensation have in common? Let me suggest that these are interrelated phenomena whose connections with one another may be poorly understood. Let’s start with female scientists. […] -
Balancing Parenting and Work Stress: A Guide
Managing people Digital ArticleTen tips. -
Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
How to Make Sure a New Hire Feels Included from Day One
Organizational Development Digital ArticleEven walking to and from meetings together can build rapport. -
Why Banning Questions About Salary History May Not Improve Pay Equity
Gender Digital ArticleA survey reveals the potential for hidden biases. -
Threatened by Scandal, Women Need Support
Organizational Development Digital ArticleJust one month after Hewlett Packard ousted Mark Hurd for expense report improprieties in his relationship with a female company contractor, the ex-CEO... -
When Steve Becomes Stephanie (Commentary for HBR Case Study)
Organizational Development Magazine ArticleHenrietta Mercer, the senior vice president for human resources at LaSalle Chemical, is facing a challenge unprecedented in her career: Steve Ambler,... -
Mommy-Track Backlash (Commentary for HBR Case Study)
Organizational Development Magazine Article"Please don't tell me that I need to have a baby to have this time off." Those words were still ringing in the ears of Jessica Gonon an hour after a tense... -
The Bias Undermining Your People Analytics
Organizational Development Digital ArticleAs you measure people, be sure to measure their context, too. -
4 Steps to Growth During a Recession
Recessions Digital ArticleCan companies actually grow stronger during a recession? What can they do to capitalize on the problems that their rivals encounter during tough economic times? Suppose you have a sturdy balance sheet, low debt, and plentiful amounts of cash. How can you employ these strengths to take on rivals who have been weakened considerably? I’m […] -
CEO Who Couldn't Keep His Foot out of His Mouth (HBR Case Study)
Leadership & Managing People Magazine ArticleIn the four years since Rob Miranda became CEO of Growing Places, a provider of on-site child care for companies in the Midwestern United States, he has... -
The Paradox of High Potentials
Leadership development Digital ArticleTo retain high-potential employees, the conventional wisdom is deceptively simple: Identify, develop, and nurture them. By paying special attention to the very best people, they will stay with the firm and eventually emerge as key leaders. But translating this into action is much more difficult. As the former head of executive development at GE used […]
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Cirque du Soleil
Organizational Development Case Study11.95View Details Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque... -
Cyklop: Service Domain Employees and Turnover
Leadership & Managing People Case Study11.95View Details In the spring of 2016, Cyklop Packaging Systems India Private Limited (Cyklop) was facing the critical situation of high employee turnover. One out of... -
Frank Addante, Serial Entrepreneur
Innovation & Entrepreneurship Case Study11.95View Details Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one... -
Opening the Valve: From Software to Hardware (A)
Strategy & Execution Case Study11.95View Details Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person... -
Quality at Gillette Argentina
Technology & Operations Case Study11.95View Details Chronicles the launch of a Total Quality Management (TQM) program in Gillette Argentina. The case protagonist credits the initiative with a 40% benefit... -
Sensing (and Monetizing) Happiness at Hitachi
Organizational Development Case Study11.95View Details Inspired by research linking happiness and productivity, Hitachi had invested in developing new "people analytics" technologies to help companies increase... -
General Electric: Jack Welch's Second Wave (A)
Leadership & Managing People Case Study11.95View Details By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade.... -
MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
FIFA and The World Cup: The Future of Football
Leadership & Managing People Case Study11.95View Details Should FIFA host its biggest event-the FIFA World Cup-every two years instead of every four, as it has been doing since the event's inception in the 1930s?... -
Municipal Decentralization in Buenos Aires: Sequel
Leadership & Managing People Case Study5.00View Details As part of its efforts to recover from hyperinflation and an oversized public sector, the government of Argentinaspecifically the province of Buenos Airesseeks... -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming... -
Strategic Human Resource Management Applications Exercise
Organizational Development Case Study8.95View Details Overview of a method for diagnosing and developing an organization's capability to achieve its goals and implement its strategy, with exercises for application.... -
CIBC: Fostering an Inclusive Culture, Leading with Gender
Organizational Development Case Study11.95View Details In June 2013, the senior vice-president of talent management of the Canadian Imperial Bank of Commerce (CIBC), recognized an organizational need at the... -
Social Media Background Screening at Fama Technologies (B)
Management Case Study5.00View Details Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture... -
A Primer on Programmatic Advertising
Sales & Marketing Case Study8.95View Details By 2016 the explosion of digital advertising was a global phenomenon. And many industry observers believed that programmatic advertising, that is digital... -
CEMEX: Rewarding the Egyptian Retailers, Video
Sales & Marketing Case Study150.00View Details CEMEX has pursued an aggressive de-commoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role... -
Dirk Nowitzki: Changing the Game
Organizational Development Case Study11.95View Details NBA Superstar Dirk Nowitzki was unsure whether the 2018-19 season would be his last as an NBA player. He had not faced such uncertainty since 1998, when... -
Procurement at Betapharm Corp. (A)
Finance & Accounting Case Study11.95View Details Presents a move by Betapharm to centralize procurement and e-sourcing and the many control and incentive issues that arose subsequently.
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Work in the Era of No Retirement
Leadership & Managing People Big IdeaAs the world's overall population skews older, the workforce is aging as well, with more older adults working well beyond what used to be considered the... -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […] -
Stone Finch, Inc.: Young Division, Old Division, Teaching Note
Leadership & Managing People Digital ArticleTeaching Note for 3214 -
New Perspective Through Reflection
One clarifying comment in a coaching conversation can help shift a person's perspective. -
Cyklop: Service Domain Employees and Turnover, Teaching Note
Leadership & Managing People Digital ArticleTeaching note for case W16884. -
Huntington University, Teaching Note
Innovation & Entrepreneurship Digital ArticleTeaching Note for E439 -
How Toxic Colleagues Corrode Performance
Organizational Development Magazine ArticleUncivil behavior at work damages productivity far more than most managers would imagine. -
Will Your Activism Clash with Your Career?
Leadership & Managing People InterviewIsaias Hernandez, creator of "Queer Brown Vegan," shares his advice. -
Five New Year's Resolutions Every Leader Should Make
Sales & Marketing Digital ArticleLeaders must leverage and develop diverse talent in 2014.