As a leadership and team coach, I frequently encounter situations where managers feel ill-equipped to give their team members negative performance feedback. These conversations can be particularly challenging because the stakes are high for both sides. Unfavorable performance reviews and ratings come with tangible consequences for an employee’s compensation and career progression. Further, if the negative feedback is a surprise to them, it might prompt them to start looking for a new job.
Cómo hablar con un empleado que no cumple con las expectativas
It’s an opportunity to address the gap between the work they’re delivering and the company’s goals.
Mayo 15, 2024
Resumen.
Abordar una conversación sobre la mejora del desempeño de un empleado requiere preparación, empatía y centrarse en la colaboración. A pesar de que escuchar la verdad sobre su desempeño actual será duro y potencialmente perjudicial, es un momento de enseñanza que los gerentes deben aprovechar para ayudarlos a ser más resilientes y expertos en la resolución de problemas y en el desarrollo de las relaciones profesionales. El autor ofrece varias estrategias para tratar las conversaciones difíciles sobre el desempeño no como misiones de búsqueda de defectos, sino como oportunidades de trabajar en colaboración para definir un compromiso compartido con el crecimiento y el desarrollo.
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Difficult Interactions Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Difficult Interactions. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to resolve those inevitable workplace conflicts.
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New!
HBR Learning
Difficult Interactions Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Difficult Interactions. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to resolve those inevitable workplace conflicts.