Conflict resolution in the workplace is a necessary, but often uncomfortable, part of being a leader. While the type of conflict can range from day-to-day workload squabbles to high-stakes business negotiations, these situations consistently require a leader to navigate layers of emotion, dig deep to surface hidden issues, and think fast in the face of curveballs. These are valuable skills that can take years, if not an entire career, to learn.
How to Handle an Emotionally Charged Negotiation
A tool to help leaders bring hidden issues to the table.
December 15, 2023
Summary.
Research has shown that leaders who demonstrate strong negotiation and conflict resolution skills have a significant positive impact on their organizations. Yet, these skills are hard to learn and often take years of experience and practice. This article highlights a simple negotiation strategy that leaders can start using today to make their next tricky meeting most productive.
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How to make your meetings matter.
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New!
HBR Learning
Meeting Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Meeting Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to make your meetings matter.