Paul,* the CEO of Maxreed, a global publishing company, was having trouble sleeping. Publishing is an industry that’s changing even faster than most other fast-changing industries, but Paul wasn’t awake worrying about his strategy. He had a solid plan that took advantage of new technologies, and the board and his leadership team were aligned around it. Paul and his team had already reorganized the structure — new divisions, revised roles, redesigned processes — to support their strategy.
Execution Is a People Problem, Not a Strategy Problem
It’s hard to devise a smart strategy – but it’s ten times harder to get people to execute on that strategy. Although most organizations rely on communication plans to make the shift from strategic thinking to strategic acting, communication is not enough to drive execution. Strategy execution is about action. How can you align everyone’s efforts and help them accomplish the organization’s most important work? Consider the Big Arrow Process. Start by defining the one most important outcome you want to achieve, your Big Arrow. Then identify the people who are most essential to reaching your goal. Work with those people to determine their key contributions to moving the Big Arrow forward and the pivotal strengths that allow them to do so. To stay laser-focused, pick just one strength per person. Next, begin half-hour, one-on-one coaching sessions to make headway on the employees’ contributions to the Big Arrow. Collect data from these sessions and report trends and organizational obstacles to the leadership team. This feedback helps leaders determine which problems to focus on and gives coaches priorities for future sessions. Ultimately, strategy execution is not about a moment in time; it’s thousands of moments across time.