Enterprise computing

Ask these questions now to plan for the challenges ahead.

Let user-generated insights lead the way.

Managers can take steps to help employees realize the potential benefits.

According to research, salespeople who feel overwhelmed by technology are 43% less likely to meet quota.

Six ways technologies like ChatGPT could change how we work.

It may seem like everyone's figured out how to use this new technology. They haven't.

Modern information technology started four decades ago, yet in most major corporations, IT remains an expensive mess. This is partly because the relatively...

Eight steps to navigate this new technological landscape strategically and ethically.

Drawing on a rich set of company examples, Thomas H. Davenport, a professor at the University of Texas's Graduate School of Business, provides a fresh,...

Focus on five guiding principles.

As technology like facial recognition becomes more pervasive, companies need to prioritize privacy and security.

In this conversation with HBR senior editor Anand P. Raman, McAfee, a principal research scientist at the MIT Sloan School of Management's Center for...

Remember: Your computer isn't a person.

A more pervasive and integrated approach to using data, analytics, and AI.

Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not...

A primer on the predictable — and often overlooked — expenses that come with implementing these tools.

CDOs need to focus on four spheres of influence.

Is "disconnection debt" costing your company?

The race is on to see which brands can deliver.

Lessons from the Colonial Pipeline ransomware attack.

The CIO of Fintech, Inc. -a billing-and-payment processing service for the alcoholic beverages industry must choose a cloud services provider for a new...

Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes...

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

This case follows Silicon Valley software veteran Thomas Siebel as he launches a new company, C3, in 2009, and steers it through two major pivots - transforming...

This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category...

Illustrates the challenges associated with centralizing IT decisions at Cisco after a decade of decentralized planning and project funding. When Brad...

This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide...

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

This case study is organised into four parts (A through D), meant to be read and discussed progressively. Jane Blanston, a newly hired Enterprise Architect...

The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring...

Case Supplement for Case SMU013

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

Digitization of business interactions and processes is advancing full bore. But in many organizations, returns from IT investments are flatlining, even...

A global manufacturing company needing to upgrade its IT to support rapid growth decided to pilot an enterprise system (ES) implementation in one of its...

It was April 2014, and Cadence Chong, a new analyst at YOB Bank Singapore's consumer banking department, is working on her first assignment. Chong has...

The major reason for failure in initiating new growth projects in uncertain environments is the basic tenet of classic project management-the initial...

Case Supplement for Case SMU013

The CIO of Fintech, Inc. -a billing-and-payment processing service for the alcoholic beverages industry must choose a cloud services provider for a new...

Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes...

Aaron Levie, cofounder and CEO of Box.

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

Ask these questions now to plan for the challenges ahead.

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software...

This case follows Silicon Valley software veteran Thomas Siebel as he launches a new company, C3, in 2009, and steers it through two major pivots - transforming...

This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category...

Supply Chain Information Technology is a seven-chapter book written by David L. Olson, the James & H.K. Stuart Professor in Management Information Systems...

Teaching Note for W11170.