Employee performance management

New tools can help organizations manage stress and performance - but only if they're deployed ethically.

Uncivil behavior at work damages productivity far more than most managers would imagine.

In one company, managers were able to reduce gendered descriptions of employee traits and behaviors — but not how they valued and rewarded them.

It’s one of the hardest decisions a manager will ever have to make.

The interview question of the future.

It has to start with buy-in from the top.

by Paul Michelman

Half of leaders fail in their first role.

They're the ones who have the real power to change things.

In these days of talent wars, the best way to keep your stars is to know them better than they know themselves—and then use that information to customize the careers of their dreams.

Daniel Goleman, author of "The Focused Leader," explains why leaders need to cultivate a triad of awareness--an inward focus, a focus on others, and an...

Companies invest heavily in grooming star talent for leadership--but most of them haven't figured out how to manage the growing population of employees...

It’s a gut-wrenching question, sure, but it’s one that every manager has to deal with sooner or later: when do you cut the cord with poor performers? In this era of exteme jobs, continual organizational change, and fast-shifting priorities, our first instinct may be to drop underperformers. After all, who has the bandwidth to deal […]

Decades' worth of studies show that a diverse workforce measurably improves decision making, problem solving, creativity, innovation, and flexibility....

A problem facing managers in the 1990s is how to exercise adequate control in organizations that demand flexibility, innovation, and creativity. How do...

It's performance review season, and you know the drill. Drag each of your direct reports into a conference room for a one-on-one, hand them an official-looking...

Focus on outcome rather than on activity.

Companies adopting agile talent practices are giving a lot of thought to how employees experience the workplace--in some cases, treating them like customers....

In appraising performance, designing pay systems, and in organizing and planning work, managers make assessments about the size and importance of jobs. Whether the assessments are accurate deeply affects how well the organization runs. But what do we mean when we say that one job is bigger than another? Bigger in what sense? One way […]

Let go of the guilt and your old habits.