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Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
Tech Talent Is Flooding the Job Market
Layoffs Digital ArticleEmployers have a rare opportunity to recruit from the ranks of the world’s leading digital companies. -
What Counts Most in Motivating Your Sales Force
Sales & Marketing Magazine ArticleA study indicates four factors which individually and in combination greatly affect salesperson motivation: the nature of the task; the personality, particularly... -
Stop Calling It "Innovation"
Innovation & Leadership Digital ArticleThe word speaks to your stakeholders - but not to your employees. -
Corporate Budgeting Is Broken--Let's Fix It
Organizational Development Magazine ArticleCorporate budgeting is a joke, and everyone knows it. It consumes a huge amount of executives' time, forcing them into endless rounds of dull meetings... -
Designing Work That People Love
Organizational Development Magazine ArticleResignations are at an all-time high, and companies desperate to fill vacancies are trying everything from pay raises to trendy perks. But those interventions... -
The Problem with Using Personality Tests for Hiring
Leadership & Managing People Digital ArticleWhat works, what doesn't, and why most HR managers don't know the difference. -
How to Hang On to Your Frontline Workers
Management Digital ArticleThis issue's Spotlight includes three articles about the often misunderstood importance of low-wage employees to a company's success. In "The High Cost... -
I'm Afraid Bankers Really Do Earn Their Bonuses
Leadership & Managing People Digital ArticleBankers' pay reflects the volume of capital they handle. -
We're All Programmers Now
Technology & Operations Magazine ArticleGenerative AI and other easy-to-use software tools can help employees with no coding background become adept programmers, or what the authors call citizen... -
Case of the Unpopular Pay Plan
Organizational Development Magazine ArticleAfter launching a new quality program, the CEO of Top Chemical Co. was searching for a team-based compensation program that would reflect his company's... -
The Unselfish Gene
Organizational Development Magazine ArticleFor generations, we have operated on the assumption that human beings are fundamentally selfish, and so we have built systems and organizations around... -
HR’s New Role
Human resource management Magazine ArticleIn this tight labor market, cost cutting is out. Championing employee concerns is in. -
What Companies Get Wrong About Talent Management
Organizational Development Digital ArticleBusinesses make all kinds of mistakes when it comes to recruiting, hiring, benefits, and job design. In fact, many common U.S. HR practices are downright... -
Hazards of Hounding
Sales & Marketing Magazine ArticleCustomers who buy your product because they want to--not because you make them--are the most loyal, says Rice University's Paul M. Dholakia. -
Performance Management Shouldn't Kill Collaboration
Organizational Development Magazine ArticleCompanies today need cross-silo collaboration to survive a volatile competitive environment and grow revenue. But often their performance management systems... -
Don't Let Metrics Undermine Your Business
Organizational Development Magazine ArticleEvery day, at almost every company, strategy is being hijacked by numbers. Because strategy is abstract, employees often mentally replace it with the... -
How to Keep Working When You're Just Not Feeling It
Leadership & Managing People Magazine ArticleMotivating yourself is one of the main things that sets high achievers apart, and it's hard. How do you keep pushing onward when your heart isn't in it?... -
The Innovation Equation
Innovation & Entrepreneurship Magazine ArticleAs start-ups grow into larger, more bureaucratic companies, they're more likely to favor safe, incremental innovation over riskier, potentially breakthrough... -
Winning Back Lost Customers
Sales & Marketing Magazine ArticleFor any service company that bills on a recurring basis, a key variable is the rate of churn: How many customers cancel? Firms with high churn spend a...
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What Really Motivates You at Work?
Employee incentives Digital ArticleTo get the recognition that matters most to you, start by identifying exactly what that looks like. -
HR’s New Role
Human resource management Magazine ArticleIn this tight labor market, cost cutting is out. Championing employee concerns is in. -
Research: The Benefits of a Pet-Friendly Workplace
Compensation and benefits Digital ArticlePlus guidance on what to do when some employees prefer a pet-free workplace. -
Middle Management Is the Key to Sustainability
Environmental sustainability Magazine ArticleHow unsung heroes ensure a company’s impact -
We’re All Programmers Now
Technology and analytics Magazine ArticleWith generative AI, anyone can code. Here’s how to help your enterprise embrace this change. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
The High Cost of Neglecting Low-Wage Workers
Business management SpotlightSix mistakes that companies make—and how they can do better -
How to Hang On to Your Frontline Workers
Management Digital ArticleThis issue's Spotlight includes three articles about the often misunderstood importance of low-wage employees to a company's success. In "The High Cost... -
How to Motivate a Top Performer — When You Can’t Promote Them
Compensation and benefits Digital ArticleTalented employees may feel demoralized by slow career advancement. These interim strategies can help ensure their underlying needs are met. -
Rethink Your Employee Value Proposition
Talent management SpotlightOffer your people more than just flexibility. -
What Companies Get Wrong About Talent Management
Organizational Development Digital ArticleBusinesses make all kinds of mistakes when it comes to recruiting, hiring, benefits, and job design. In fact, many common U.S. HR practices are downright... -
Tech Talent Is Flooding the Job Market
Layoffs Digital ArticleEmployers have a rare opportunity to recruit from the ranks of the world’s leading digital companies. -
5 Things Employers Get Wrong About Caregivers at Work
Diversity and inclusion Digital ArticleMyth #1: School and childcare are back to normal. - SPONSORED CONTENT FROM FRESHWORKS
Elevating the Digital Workplace Experience
Technology and analytics ResearchWhite Paper Sponsored By Freshworks -
Why Your Mentoring Program Should Be Mandatory
Mentoring Magazine ArticleWhen given a choice, the employees who most need help are likely to opt out. -
Performance Management Shouldn’t Kill Collaboration
Employee performance management Magazine ArticleHow to align goals across functions -
Balancing Autonomy and Structure for Remote Employees
Virtual teams Digital ArticleA roadmap for leaders in the hybrid era. -
Designing Work That People Love
Talent management Magazine ArticleIt’s easier than you think. -
How to Retain Your Best Sales Talent
Sales and marketing Digital ArticleA recent study found that 56% of sales professionals are actively job hunting. -
What to Do If Your Employees Keep Getting Poached
Employee retention Digital ArticleFour ways managers can be more proactive about keeping employees.
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MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming... -
CEMEX: Rewarding the Egyptian Retailers, Video
Sales & Marketing Case Study150.00View Details CEMEX has pursued an aggressive de-commoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role... -
Procurement at Betapharm Corp. (A)
Finance & Accounting Case Study11.95View Details Presents a move by Betapharm to centralize procurement and e-sourcing and the many control and incentive issues that arose subsequently. -
SeaCloud Real Estate: Performance Management
Management Case Study11.95View Details This case describes how SeaCloud, a real estate company founded in 1999, redesigned its performance management system in an attempt to achieve the strategic... -
GuestFirst Hotel (A): Customer Loyalty
Technology & Operations Case Study11.95View Details Provides a hotel context in which to explore the link between customer loyalty and financial performance, using four years of hotel data. Challenges students... -
Marriott Corp.: The Cost of Capital
Finance & Accounting Case Study11.95View Details Presents recommendations for hurdle rates of Marriott's divisions to select by discounting appropriate cash flows by the appropriate hurdle rate for each... -
Note on Incentives in the NFL
Organizational Development Case Study8.95View Details This case describes compensation and incentive issues in one of the major U.S. professional sports leagues, the National Football League (NFL). It first... -
Velky Potraviny--Prague
Technology & Operations Case Study11.95View Details Velky Potraviny is a discount grocery store chain in the Czech Republic. The firm strives to be the market leader in providing a wide assortment of grocery... -
Cross Country Group: A Piece of the Rock (B)
Finance & Accounting Case Study5.00View Details Supplements the (A) case. -
Two Ways of Pursuing a Calling
Management Case Study8.95View Details Work can be a means to a financial end, a stepping stone to higher-level jobs, or a meaningful end in itself: a calling. The technical note provides an... -
Jan Carlzon: CEO at SAS (A)
Leadership & Managing People Case Study11.95View Details Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's... -
Cypress Semiconductor: A Federation of Entrepreneurs
Innovation & Entrepreneurship Case Study11.95View Details In 2011, Cypress Semiconductor was doing well. Their 2010 revenues had grown 32 percent to $884 million, and coupled with diligent cost reduction efforts,... -
2G Robotics: Designing a Compensation Plan that Pays Off
Organizational Development Case Study11.95View Details The owner of a small robotics company needs to make some decisions regarding his company's employee compensation plan. One of the owner's valued employees... -
Tombstones
Finance & Accounting Case Study11.95View Details This case consists primarily of excerpts from term sheets and prospectuses for six securities offerings made by US companies during 2009-2010, just after... -
The Atchison Corporation (A)
Leadership & Managing People Case Study11.95View Details A new general manager uses a profit-center-based system to shake up an old line company. He then faces the task of placating a board member upset by the... -
Gap Inc.: Refashioning Performance Management
Organizational Development Case Study11.95View Details In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and... -
teamLab: "Ultra-technologist" Group
Leadership & Managing People Case Study11.95View Details
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Stone Finch, Inc.: Young Division, Old Division, Teaching Note
Leadership & Managing People Digital ArticleTeaching Note for 3214 -
Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
MacAfee Building Supply: Improving Performance Across Retail Stores (C)
Leadership & Managing People Case Study5.00View Details MacAfee Building Supply, a distributor of building supplies and heating and plumbing products, had grown to become the largest company of its kind in... -
Innovation Strategy at Microsoft: Clouds on the Horizon, Teaching Note
Innovation & Entrepreneurship Digital ArticleTeaching note to case UV5965 -
Tech Talent Is Flooding the Job Market
Layoffs Digital ArticleEmployers have a rare opportunity to recruit from the ranks of the world’s leading digital companies. -
Continuing Transformation of Asahi Glass: Implementing EVA
Finance & Accounting Case Study11.95View Details This case explores the use of EVA--economic value added--methodology at Asahi Glass. EVA is among the changes initiated by the CEO aimed at transforming... -
CEMEX: Rewarding the Egyptian Retailers, Video
Sales & Marketing Case Study150.00View Details CEMEX has pursued an aggressive de-commoditization strategy focused on its relationship with small Egyptian retailers. In particular, the strategic role... -
Procurement at Betapharm Corp. (A)
Finance & Accounting Case Study11.95View Details Presents a move by Betapharm to centralize procurement and e-sourcing and the many control and incentive issues that arose subsequently. -
SeaCloud Real Estate: Performance Management
Management Case Study11.95View Details This case describes how SeaCloud, a real estate company founded in 1999, redesigned its performance management system in an attempt to achieve the strategic...