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What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
Transforming a Hostile Encounter
Communication VideoA confident approach is a useful strategy when dealing with difficult people. -
Why Companies Should Measure "Share of Growth," Not Just Market Share
Innovation & Leadership Digital ArticleIt tells you where an industry is going. -
Facebook’s Oversight Board Is Not Enough
Business models Digital ArticleThe problems with the company are ingrained in its business model. -
Can a Volunteer-Staffed Company Scale? (HBR Case Study)
Organizational Development Magazine ArticleAn education-gaming firm that has relied largely on volunteer developers has to rethink this strategy as it prepares to pitch investors for a new round... -
What M&A Looks Like During the Pandemic
Leadership & Managing People Digital ArticleA survey of 50 executives found four strategies for getting the deal done. -
Strategic Analysis for More Profitable Acquisitions
Financial analysis Magazine ArticleLess than a decade after the frantic merger activity of the late 1960s, we are again in the midst of a major wave of corporate acquisitions. In contrast to the 1960s, when acquirers were mainly freewheeling conglomerates, the merger movement in the 1970s includes such long-established giants of U.S. industry as General Electric, Gulf Oil, […] -
How Successful Leaders Think
Leadership & Managing People Magazine ArticleIn search of lessons to apply in our own careers, we often try to emulate what effective leaders do. Roger Martin says this focus is misplaced, because... -
The CEO and CFO Pairing That Makes Mergers More Successful
Strategy & Execution ResearchResearch finds optimism and pessimism play an important role. -
Merging Two Global Company Cultures
Strategy & Execution Digital ArticleLessons from P&G's acquisition of Gillette. -
Rethinking Negotiation
Communication Magazine ArticleFor decades, negotiators have been working out agreements by focusing on interests, not positions. But the messy problem of how to share the gains created... -
The Power of Designing Products for Customers You Don't Have Yet
Innovation & Leadership Digital ArticleExamples from ING Direct and Southern New Hampshire University. -
When Your Moon Shots Don't Take Off
Innovation & Entrepreneurship Magazine ArticleMany companies looking for breakthroughs struggle to move beyond incremental ideas, because cognitive biases trap people in the status quo and prevent... -
Redesigning Care for High-Cost, High-Risk Patients
Business models Digital Article5% of patients drive half of the health care spending in the U.S. -
When Should You Use AI to Solve Problems?
Technology & Operations Digital ArticleNot every challenge requires an algorithmic approach. -
The Case of the Expensive Expansion
Finance and investing Magazine ArticleVisits to the toy store were a lot different for Jim Clayton since he took the job as president of Playto Industries. Long lines at the checkout counter used to infuriate him. Now they delighted him because they signaled a boom in sales for Playto. Trips up and down the aisles used to be part […] -
The Limits of Scale
Strategy & Execution Magazine ArticleThe value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is... -
Mythology, Markets, and the Emerging Europe
Global strategy Magazine ArticleThe United States and United Kingdom may be, as Churchill said, two countries separated by the same language. Equally, however, the United Kingdom may be the best window Americans have onto the deliberately opaque landscape of the European Community. Sitting here in London, spiritually closer to Boston than to Brussels, it is easy for me […] -
How to Monetize a Business Ecosystem
Business models Digital ArticleThree elements to focus on. -
With Friends Like These: The Art of Managing Complementors
Competitive strategy Magazine ArticleWhile in-depth analysis of competitors and suppliers is de rigueur in formulating strategy, surprisingly few companies pay much attention to firms that sell complementary products and services.
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The American Repertory Theater
Strategy & Execution Case Study11.95View Details When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T. - also seen spelled as American Repertory Theatre) first started... -
DaimlerChrysler Post-Merger Integration (A)
Strategy & Execution Case Study11.95View Details Describes the background, process, and aftermath of the merger between Daimler-Benz of Germany and Chrysler Corp. of America. Describes the economic structure... -
Netflix in 2011
Strategy & Execution Case Study11.95View Details Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model.... -
BRL Hardy: Globalizing an Australian Wine Company
Strategy & Execution Case Study11.95View Details Two new product launch decisions face Christopher Carson, managing director of BRL Hardy, Europe. Responsible for the European operations of a major Australian... -
Mindtree Limited: Defending Against a Hostile Takeover
Finance & Accounting Case Study11.95View Details Mindtree Limited (Mindtree) was promoted by a group of first generation entrepreneurs and had established itself as a successful digital business company.... -
OCBC Versus Hedge Fund: Acquisition of Wing Hang Bank
Finance & Accounting Case Study11.95View Details A Singapore-based financial services company, the second largest lender in Southeast Asia, offered to acquire a Hong Kong bank, the eighth largest lender... -
Barry Diller and IAC/InterActiveCorp
Strategy & Execution Case Study11.95View Details Describes a discussion involving Barry Diller and the top management team at IAC/InteractiveCorp. about whether to buy LendingTree.com. If so, at what... -
The DivaCup: Navigating Distribution and Growth
Sales & Marketing Case Study11.95View Details When the mother-daughter founders of DivaCup set out with a mission to disrupt the menstrual care industry with an innovative product form, they initially... -
JBS Swift & Co.
Sales & Marketing Case Study11.95View Details Brazilian meat packer JBS surprised many in the U.S. beef industry when it acquired Swift & Co.--a company more than five times its size--in 2007, then... -
LVMH: The Tiffany Acquisition
Finance & Accounting Case Study5.00View Details This case set considers the acquisition of American jewelry icon Tiffany & Co. (Tiffany) by French luxury goods manufacturer LVMH Moët Hennessy Louis... -
Walter Reed National Military Medical Center (B): Integrating Army and Navy Cultures at the New Walter Reed
Leadership & Managing People Case Study8.95View Details This case is part of a four part series that examines the merger of the Walter Reed Army Medical Center and the National Naval Military Center at Bethesda... -
West Teleservice
Finance & Accounting Case Study11.95View Details West Teleservice, a telemarketing firm, is considering going public at the end of 1996. Asks students to price the IPO. During the previous 18 months,... -
Goodyear Restructuring
Finance & Accounting Case Study11.95View Details Features a firm with a strong, successful, clearly-defined product market strategy. In 1982, this strategy was augmented by new management to include... -
OTE: Managing in Times of National Crisis (A)
Strategy & Execution Case Study11.95View Details In late 2010, Michael Tsamaz was appointed CEO and Chairman of Greek telecommunications company OTE. OTE still exhibited many traits of a large incumbent... -
General Electric: Jack Welch's Second Wave (A)
Leadership & Managing People Case Study11.95View Details By the mid 1980's Jack Welch had completely transformed General Electric with more than 300 divestitures and acquisitions since the beginning of the decade.... -
Norton Co.: Strategic Planning for Diversified Business Operations
Strategy & Execution Case Study11.95View Details Describes an elaborate approach to strategic planning for diversified business operations. Includes the use of the BCG experience curve and growth share... -
Katoen Natie (KTN) Enters Asia
Strategy & Execution Case Study11.95View Details KTN is a Belgian-based logistics firm that over the last decade has successfully expanded throughout the world. Its growth strategy has been based on... -
How Advertising Works
Sales & Marketing Case Study11.95View Details This note explores how advertising works from a consumer behavior perspective. Following an overview of some of the traditional hierarchical approaches...
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What Customers Want from the Collaborative Economy
Innovation Digital ArticleAnd why your company can’t ignore it. -
Transforming a Hostile Encounter
Communication VideoA confident approach is a useful strategy when dealing with difficult people. -
The American Repertory Theater
Strategy & Execution Case Study11.95View Details When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T. - also seen spelled as American Repertory Theatre) first started... -
Entry barriers to online B2B platforms
Strategy & Execution Digital ArticleVideo Shorts for product #CB0081 -
DaimlerChrysler Post-Merger Integration (A)
Strategy & Execution Case Study11.95View Details Describes the background, process, and aftermath of the merger between Daimler-Benz of Germany and Chrysler Corp. of America. Describes the economic structure... -
Netflix in 2011
Strategy & Execution Case Study11.95View Details Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model.... -
BRL Hardy: Globalizing an Australian Wine Company
Strategy & Execution Case Study11.95View Details Two new product launch decisions face Christopher Carson, managing director of BRL Hardy, Europe. Responsible for the European operations of a major Australian... -
Mindtree Limited: Defending Against a Hostile Takeover
Finance & Accounting Case Study11.95View Details Mindtree Limited (Mindtree) was promoted by a group of first generation entrepreneurs and had established itself as a successful digital business company.... -
Sustainability Reporting at Dollar Tree, Inc., Teaching Note
Management Digital ArticleTeaching note for case 122044.