The initial promise of artificial intelligence as a broad-based tool for solving business problems has given way to something much more limited but still quite useful: algorithms from data science that make predictions better than we have been able to do so far.
4 Things to Consider Before You Start Using AI in Personnel Decisions
Even if it’s not perfect, an algorithm may be less biased than a person.
November 03, 2020
Summary.
Which candidate should we hire? Who should be promoted? How should we choose which people get which shifts? In the hope of making better and fairer decisions about personnel matters such as these, companies have increasingly adopted AI tools only to discover that they may have biases as well. How can we decide whether to keep human managers or go with AI? This article offers four considerations.
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